Senior Account Manager

1 week ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Ronald James Group Full time

Are you an experienced Account Manager with a strong understanding of digital marketing, passionate about working with both B2C and B2B clients across a wide range of industries? If so, this could be the ideal next step in your career.

Some of the responsibilities:

  • Coordinating and managing the delivery of a variety of digital marketing campaigns across multiple sectors.
  • Aligning internal teams to ensure consistent delivery of value and measurable impact for clients.
  • Managing client and stakeholder relationships throughout the full campaign lifecycle, providing performance updates and commercial insights.
  • Building strong, trusted relationships with client contacts by understanding their markets and identifying opportunities to support business growth.
  • Handling budget management from estimation through to invoicing, and ensuring accurate data entry into the CRM.
  • Managing service orders and purchase orders efficiently.
  • Measuring client satisfaction and implementing improvements where required.

Some of the requirements:

  • At least 4 years of experience in a client-facing or strategic role, preferably within a digital marketing agency
  • Hands-on experience with digital marketing channels, particularly PPC and SEO
  • Excellent communication and interpersonal skills with a natural flair for building relationships
  • Strong problem-solving skills and the ability to influence and engage stakeholders
  • Strong organisational abilities, with confidence managing multiple clients and priorities
  • Commercial awareness and analytical skills to interpret and communicate insights clearly
  • A commitment to continual learning and personal development
  • A positive, team-oriented mindset and willingness to support others
  • An enthusiasm for sharing knowledge and mentoring colleagues

For more information on this role, apply now

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