Front of House Team Member
5 days ago
Overview:
Dessert Time Rotherham is looking for a friendly, confident and reliable Front of House Team Member. You will be the first point of contact for customers, making sure everyone feels welcomed, served efficiently and leaves fully satisfied.
Key Responsibilities:
- Greet and welcome customers with a positive, professional attitude
- Seat customers and manage the dine-in area
- Handle customer queries and solve any issues calmly and quickly
- Take orders accurately and process payments
- Package collection orders and prepare delivery orders neatly and correctly
- Ensure all orders leave with the correct items and high presentation standards
- Ask customers for feedback and ensure they are satisfied before they leave
- Maintain cleanliness and organisation in the front-of-house area
- Follow company procedures and all health & safety standards
Requirements:
- Must be flexible and available to work between 4pm – 12am
- Excellent communication and customer service skills
- Positive attitude and ability to work under pressure
- Able to multitask in a fast-paced environment
- Reliable, punctual, and well-presented
- Experience in customer service or hospitality is helpful but not required
Job Types: Full-time, Part-time, Permanent
Pay: From £12.21 per hour
Work Location: In person
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