Complex Needs Outreach Worker

2 weeks ago

West Kent Sevenoaks, United Kingdom Porchlight Full time £29,400 - £32,100 per year


 We're looking for a compassionate and motivated Complex needs outreach Worker to join our team in West Kent. Based in Sevenoaks, you will be reaching out to people experiencing rough sleeping — often with complex needs such as mental health, substance misuse, or learning disabilities — and support them to find and keep safe accommodation.

You'll build trust with people who may be wary of traditional services, helping them to access housing, health care, and the support they need to rebuild their lives. Working closely with local partners, you'll be active in supporting vulnerable individuals out of homelessness.

The role requires: 

  • Excellent communication and people skills and experience of working with people who have experienced homelessness, however candidates without this experience / knowledge will still be considered as full training and ongoing support will be provided.
  • Excellent partnership working skills and the ability to build strong relationships.
  • An understanding of the issues faced by homeless or vulnerably housed people.
  • Experience of helping vulnerable and complex people and supporting them through a process of change.
  • An understanding of key homelessness legislation
  • A sound understanding of the support needs of people who are experiencing homelessness or with low incomes, including rent payments/arrears.
  • A commitment to supporting people by helping them to build on their strengths.
  • Driver with own transport

Working pattern: 9am to 5pm Monday to Friday with some flexibility required. 

Contract type: Fixed-Term to March 2026

Interview date: TBC

Please note, salaries are pro-rata for part-time positions.

For further information about the role, or to have an informal chat with the recruiting manager, please contact Michael Farbrace on or email



The charity



Porchlight is a charity supporting people who are homeless, vulnerable, and isolated. At Porchlight, we are passionate about helping vulnerable people to reach their full potential. We strive for a fairer society where vulnerable people find stability, the most excluded are included, and where homelessness and poverty are things of the past.

Porchlight is an Equal Opportunities Employer and welcomes applications from all sections of the community. Porchlight is committed to safeguarding and promoting the welfare of children, young people and adults at risk.



The benefits



Generous annual leave entitlements



Generous pension scheme



Occupational sick pay



Occupational maternity and support pay



Employee assistance programme



Cycle to work scheme



Access to mental health first aiders



Sponsorship for professional qualifications



Staff loans



Hybrid and flexible working



Life assurance




Documents


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