Sales Support Administrator

2 weeks ago

London Area, United Kingdom MPI Limited Full time £20,000 - £60,000 per year

MPI are looking for a Sales Support Admin, for our client based in London, W12

  • £20 per hour PAYE
  • Start date: ASAP
  • Duration:
  • Hybrid: 1-3 days per week in the office.
  • Working Hours: 35 hours per week, Mon- Fri
  • Interview: 45 min interview with standard competency based questions.

Sales Support

We are looking for an enthusiastic, proactive Sales Support to join the EMEA Key Markets Branded Services team. This role supports the Out of Home (OOH) team, working closely with both internal teams and external partners.

The OOH team is responsible for licensing and distributing content and linear TV channels to airlines, cruise lines, hotels, and other commercial establishments such as trains and hospitals. Made up of seven members, the OOH team operates on a truly global scale.

Main Responsibilities

  • Provide full administrative support to the OOH team, including
    managing incoming customer reports
    , maintaining accurate records, and coordinating with the billing team for invoicing.
  • Manage client and contract data across
    Salesforce (GNC), Excel, and SAP.
  • Oversee affiliate reporting, invoicing instructions, and debt collection.
  • Support client onboarding (KYC, security forms, approvals, account setup) and handle system-related tasks/issues in Salesforce and SAP.
  • Manage billing updates and client account changes.
  • Coordinate distribution and activation of smart cards for licensed distributors and hotels.
  • Prepare presentations, proposals, market insights, and competitor analysis to support sales activity.
  • Collaborate with Marketing to provide clients with newsletters, brochures, and campaign materials.
  • Work with the Sales Delivery team to ensure clients have the right system access and tools.

Candidate Profile

For this role, the ability to thrive under pressure, maintain high attention to detail, and adapt quickly to new systems is essential.

  • Strong organisational skills and attention to detail.
  • Ability to prioritise and perform under pressure.
  • Experience with complex administrative processes and systems (Salesforce, Excel; SAP or RightsLine a plus).
  • Clear communication and strong interpersonal skills
    as you'll be collaborating with internal teams and external clients on a regular basis.
  • A proactive approach, demonstrating initiative and problem-solving.
  • An interest in media, content, and the entertainment industry.

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