Controls Testing Consultant

Location

Swindon / Wiltshire

Other Locations

London / Greater London

Manchester

Dunfermline / Fife Region

Belfast / Antrim

Cardiff

Glasgow / Glasgow City

Northampton / Northamptonshire

Bournemouth / Dorset

Salary

Circa £35,000

Contract

Permanent (Full Time)

Reference

612

Closing Date

27 October 2025

Job description

We have an exciting opportunity for a Consultant to join the Supplier Testing Team within Business Services. The team are responsible for planning and delivering controls testing of our high risk suppliers against a range of Operational and Conduct risk categories, and engage with a broad set of stakeholders both internally and externally.

As a Controls Testing Consultant, you'll take end to end ownership of a number of supplier tests within the annual plan, and deliver these to time and quality in line with the methodology. Your assessments will detail the effectiveness of controls and provide assurance that our suppliers are meeting the requirements set out in the contract and NBS supplier policy. Where gaps are identified, you'll present recommendations for remediation and work with the business area to ensure the supplier progresses an action plan in a timely manner.

This is a fantastic opportunity for an organised, driven individual with an analytical mindset, who is conscious of the importance of controls, keen to develop across multiple risk categories, and confident engaging with stakeholders of all levels.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be quarterly in Swindon. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you'll be doing

You'll be undertaking controls testing primarily by facilitating sessions with the supplier SMEs to evidence the requirements set out in the central framework. There is also an element of desktop assessment where evidence has been shared outside of those sessions. The framework covers a broad set of risk categories tested on a risk-based approach, which include Information Security, Business Continuity, IT, HR, Data Governance, Fraud, Financial Crime, Payments, Complaints, Subcontractor, ESG, Member Protection and Conflicts of Interest.

You'll maintain robust documentation which clearly articulates the judgement, rationale and supporting evidence to support the drafting of control testing issues and reports.

You will share reporting outputs with the internal supplier relationship manager and relevant risk functions, ensuring an action plan is put in place to address areas requiring remediation and that these are seen through to completion.

Extensive on the job training will complement your existing experience and give you the knowledge and skills you need to be able to thrive in the role. The varied nature of testing is supported by an ongoing Route to Competency.

We are an inquisitive team who drive continuous improvement at pace, and you'll have opportunity to shape and evolve the way we do things to deliver ultimate value for the Society.

About you

As a minimum requirement you'll have

• Experience in one or more risk categories in the framework
• Experience in control testing or sound understanding of control testing principles and methodologies
• Able to support the production of high-quality outputs that provide clear insight
• A confident communicator with experience building effective relationships and stakeholder management
• Self-motivated, with an ability to work both independently and as part of a team
• Time management and organisational skills with a drive to achieve goals and in achieving the required standards to challenge for continuous improvement

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
• Say it straight - We are brave in speaking out and saying what we think – we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you'll get

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata
• From January 2026, all colleagues will have access to fully funded private medical insurance
• A personal pension – if you put in 7% of your salary, we'll top up by a further 16%
• Access to an annual performance related bonus
• Access to training to help you develop and progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance worth 8x your salary
• Wellhub – access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application

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