Support Secretary in Trauma

4 days ago

Gillingham ME, United Kingdom Medway NHS Foundation Trust Full time £20,000 - £40,000 per year

To accurately complete the audio-typing of the clinic within agreed turnaround times. To audio-type all clinics under the agreed template for the directorate to ensure uniformity of letters. To ensure the enclosures indicated by the clinician on the audio tape are sent out with the appropriate letter(s). To be responsible for sending out and distributing clinic letters.

To book Trauma Discharge appointments and fracture clinic appointments in a timely manner ensuring patients are aware of the appointments and are able to attend. To ensure any amendments/ corrections returned from the clinical teams are processed in a timely fashion to ensure that delays do not occur in the patient pathway. To ensure patient records are accurately maintained on PAS (OASIS), and any other relevant system(s) or databases, ensuring that patient demographics details are correct To check the clinic has been cashed up and the treatments status code and outcome code have been correctly inputted by the reception staff and escalate where appropriate as directed by the Team Leader. The post holder will also be required to cover in the VFC (Virtual Fracture Clinic), for which training will be provided.

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