Maintenance Scheduler

Salary

up to £37,479 per year (depending on experience)

Location

Washington, Tyne and Wear

About the role

The Vacancy

Maintenance Scheduler

Working hours Full time 40 hours per week (flexible working arrangements including part time will be considered) Monday – Friday, no standby

Permanent

Salary up to £37,479 per year (depending on experience)

Location Office location at Washington, Tyne and Wear, with some hybrid working available

About the role

An opportunity has arisen for multiple vacancies for Schedulers based in Northumbrian Water Group's Maintenance Support team, providing scheduling support to the Maintenance field teams.

Working within a busy team, your principle duty would be to allocate work (reactive and planned maintenance) to field based technicians in an optimal manner. Effective and efficient allocation of work involves the operation of several corporate systems Maximo and OFSC and regular communication with key stakeholders.

Work schedules require constant and timely updating due to the reactive nature of the work orders received by the Maintenance Department. In addition, some report running on job status and completion using the corporate systems is undertaken on an ad hoc basis by the individuals in this team.

About you

You will have experience of working with multiple stakeholders in a highly reactive environment. You will be a team player with excellent communication skills and self-motivation. Adept in the use of Microsoft software, you will have strong attention to detail, excellent organisational skills and you should also be able to work with accuracy, discretion and confidentiality.

The successful candidate will have excellent planning and organisation skills and have proven experience of managing challenging and competing demands.

You'll be customer focused and professional and have the ability to build effective working relationships with internal and external stakeholders. Attention to details and a great level of accuracy is essential as well as having a methodical, logical and pragmatic approach to your work. You'll also be able to maintain a high level of confidentiality.

Here at Northumbrian Water/Essex & Suffolk Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.

Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.

We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation.

Please note this role may require a DBS to be completed prior to employment

NWG are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to fostering a safe and secure working environment for all OR colleagues, suppliers, customers and third parties.

About us

Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we're committed to having a diverse community represented across our business.

We're aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply

NWG at a glance

Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come. We do this by providing reliable and affordable water and wastewater services for our customers.We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.

Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.

Our benefits

We're a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our 'Tap Into' benefits include:

• Generous holiday entitlement starting at 23 days plus bank holidays and additional time off on Christmas Eve and New Year's Eve. There's also the option to buy or sell holidays.
• Company pension scheme, where we'll double match your contributions up to an employer contribution of 10%.
• Free access to local attractions.
• A fantastic discount scheme, with savings on days out, shopping, travel and more.
• Award winning 'Living Well' wellbeing support, including access to a digital GP service for you and your family members.
• Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.
• Financial wellbeing support – access our community savings scheme, financial education and low cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
• Support with your development – we offer a range of development opportunities, can support you through an interest free qualification loan and we'll even pay for any relevant professional body subscription.

About us

NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.

We are proud to serve our customers and we're committed to delivering great service, putting our customers at the heart of everything we do.

Our values

Our values describe our main principles, qualities and attributes. They are the guiding principles which define who we are, what we do and how we do it. They make us different from our competitors and guide our decisions and actions to drive us towards our vision.

Our values are:

Results Driven

We take responsibility for achieving excellent business results.

Ethical

We are open and honest and meet our commitments with a responsible approach to the environment and our communities.

Customer Focused

We aim to exceed the expectations of our internal and external customers.

Innovative

We continuously strive for innovative and better ways to deliver our business.

One Team

We work together consistently, promoting co-operation, to achieve our corporate objectives.

Colleague benefits

We're the great company we are because of you – our people. As our way of saying thanks, we offer you a wide range of benefits and discounts to take advantage of.

To find out more about our benefits, see our benefits booklet attached to this advert.

Eyecare

Discounted Medicals

Employee Assistance Programme

Cycle2work

Buying & selling annual leave

Long service awards

Salary sacrifice car scheme

Computer

Loans

Award winning wellbeing site

NWG savings scheme

Company pension scheme

Pre-retirement workshops

Life assurance

Discounts & cashback offers

Qualification loan

Documents

Business Plan Essex & Suffolk Water - Download

Business Plan Main Report - Download

Business Plan Northumbrian Water - Download

Restore and Regenerate - Our Environment Strategy to 2050 - Download