New Business

Welcome to DJ Alexander, where we know Scotland inside out. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to cover Edinburgh, Glasgow, St. Andrews, and Aberdeen with over 300 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.

Now, we're happy to offer you an exciting opportunity to join our dynamic team as New Business and Sales Manager. This is a full-time, permanent position located in
Glasgow.
You'll enjoy a standard workweek of 35 hours, Monday to Friday from 9am to 5pm. The salary is up to £45,000 OTE with company vehicle.

Job Purpose & Overview

• Reports to Sales and Lettings Director
• Key member of the Management team
• Provide excellent leadership to all sales and new business staff across the two Glasgow branches.
• Responsible for the New Business and sales performance across the branches, achieving KPI and budget targets.
• Setting and monitoring KPI's and teams' performance.

Key Accountabilities And Duties

• Lead, inspire and train all Sales and New Business staff in the branches to provide excellent customer service and achieve business targets.
• Provide professional senior management support to all direct reports, ensuring all supervisory processes take place across the whole service area, one to one meeting's, performance / absence management and that annual appraisals are conducted to a high standard.
• Build strong working relationships with other departments of the business.
• Support the Sales and Lettings Director in achieving the overall KPI's and budgets with annual services and improvement plans.
• Ensuring the teams are fully trained and competent to deliver their roles and responsibilities.
• Recruitment, staff mentoring & development, ongoing training, and performance management.
• This is a faced paced environment where you will need to be practical minded to solve problems, with the ability to see the 'big picture' and make improvements.
• Play a key role in the marketing plan for the region to maximise effectiveness.
• Prepare for and attend Market Appraisals (sales and lettings) and win new business instructions.
• Ensure that all paperwork / AML documentation is up to take and process followed.
• Ensure that sales and new business reports are updated and current.
• Develop and implement key strategies to win and retain business.

We're not just looking for someone who fits our team; we want to be a good fit for you too We're looking for individuals with qualities such as:-

• Full clean UK drivers' licence
• Ideally 1 years Property Management or Sales Experience or knowledge of the private rented sector
• Experience in leading teams and people management duties.
• Friendly and professional manner when dealing with clients
• Able to provide excellent customer service
• Great oral and written communications
• Meticulous attention to detail
• Problem solver
• Confident at relaying information
• Ability to remain calm under pressure
• Good at time management
• Can demonstrate good negotiation/communication skills and be very competent in resolving conflict and potential disputes – both written and verbal

At DJ Alexander, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here's what you can look forward to:

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
• Celebrate your loyalty with special days and celebrations for length of service.
• Planning for retirement? We've got you covered with that important pension pot.
• We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too Our company socials bring our people together. So, work hard, and then socialise even harder

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At DJ Alexander, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

Join us and experience a workplace that truly values you. Apply today