Senior Practitioner

Job Summary

Role: Senior Practitioner - Intensive Housing and support service

Salary: £39,518 per annum

Contract: 11/01/2027

Hours: 37.5 per week

Location: New Cross - London

Closing date: 23/11/2025

Interview date: 05/10/2025

Whatever your experience of street homelessness and its impact on people's lives – personal or professional – when you join the Thames Reach team as a Senior Practitioner, we will make the best use of all your understanding, compassion and commitment

About us…

Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people.

Is our work rewarding? Yes, in every sense. We're listed as one of the top 100 Best Workplaces in the UK. There's no better place to develop or transfer your skills and build a fulfilling career.

About this role…

We are looking for a Senior Practitioner to join the IHASS team.

Prevention services support vulnerable people by providing them with skills, housing advice, accommodation, and tenancy sustainment support. All these services to help people transition towards leading independent lives.

We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.

You will:

• Lead delivery of high-quality support for individuals transitioning from rough sleeping into private rented accommodation across six South London boroughs.

• Provide formal supervision, professional development, and line management for two support workers, including addressing performance or conduct issues in line with Thames Reach procedures.

• Manage a small caseload, ensuring consistent delivery of person-centred, outcome-focused support.

• Collaborate with stakeholders to identify and address gaps in cross-borough provision, improving outcomes for individuals with complex needs.

• Represent Thames Reach at external meetings and forums, promoting the organisation's work and maintaining strategic partnerships.

• Produce timely and accurate reports, data, and analysis to support effective service management by the Lead Manager and Area Manager.

You will:

• Lead delivery of high quality support for individuals transitioning from rough sleeping into private rented accommodation across six South London boroughs.

• Provide formal supervision, professional development, and line management for two support workers, including addressing performance or conduct issues in line with Thames Reach procedures.

• Manage a small caseload, ensuring consistent delivery of person-centred, outcome-focused support.

• Collaborate with stakeholders to identify and address gaps in cross-borough provision, improving outcomes for individuals with complex needs.

• Represent Thames Reach at external meetings and forums, promoting the organisation's work and maintaining strategic partnerships.

• Produce timely and accurate reports, data, and analysis to support effective service management by the Lead Manager and Area Manager.

We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:

• Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
• Pension – we contribute 6.5% to your pension when you contribute 1.5%.
• Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
• Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
• Life assurance – four times your annual salary and critical illness cover.
• Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

To apply visit our website and complete our application form.

For further information please contact, Michael Buckley, Lead Manager at

Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.

Job Profile

JOB PROFILE DOCUMENT

Location

New Cross - London