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Technical Advisor
2 weeks ago
Technical Advisor (role with development)
Filta Group Ltd
Stratford Upon Avon
Full time permanent
Salary £28,000 + Benefits
At Filta, we have been at the forefront of innovation and technology in Fats, Oils, Grease (FOG) management for over 20 years.
As a national team of FOG management experts, we are the leading choice for commercial kitchen grease traps, grease removal units and biological drain treatment systems in the UK.
In addition to providing Filta's own leading-edge 'FOG Cyclone' technology we are also able to undertake maintenance on all and any type of grease trap, separator or grease control equipment regardless of manufacturer. We are committed to providing the highest quality environmental services to a wide range of commercial customers.
Like all business owners striving for a profit, we appreciate that our customers can't afford to have their kitchens out of action and therefore all of our services have been developed to ensure downtime is avoided at all costs.
We therefore operate emergency response within a fast paced and dynamic environment.
Kickstart Your Career with Filta
Are you looking for a role where you can learn, grow, and build a career in operations and customer solutions? Filta is offering a fantastic opportunity to join our business as a Technical Advisor. You'll be supported and mentored by experienced colleagues, gaining hands-on experience in preparing quotes, supporting our nationwide network, and learning how our services are delivered.
This is a development role designed for someone at the start of their career who wants to grow into a specialist position with real responsibility and long-term progression.
What does it entail?
- Learn how to prepare accurate, practical, and commercially viable quotes for installations and repairs.
- Shadow experienced colleagues to understand how we work with customers, engineers, and our wider network.
- Support the validation of site surveys and customer requirements.
- Assist with contract renewals, helping to streamline processes and keep customer agreements up to date.
- Provide support to franchisees, including guidance, tools, and training to help them win more local sales and improve service delivery.
- Help track and update quotes in our internal system.
- Check customer portals for quotation requests and support timely responses.
- Contribute to improving processes and documenting how things are done.
- Build confidence in explaining technical solutions and supporting sales conversations.
What do we look for?
- Experience within a sales, customer support or quoting.
- A motivated and curious individual who wants to learn and take on new challenges.
- Great attention to detail and strong organisational skills.
- Good communication skills — confident speaking with different people and keen to build relationships.
- Comfortable using IT systems (full training will be provided).
What you will receive
- Full / Formal Training Programme
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- Referral programme
- Wellness programme
