Marketing Executive

Job Location Selhurst Park Stadium & Soho Office, W1F 9LD.
Contract Type Full-time
Salary/ ROP Competitive
Deadline 26th October2025
Who we are:
We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites - brand new main offices at Selhurst Park Stadium, our London office, and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.

We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

About this role:
Crystal Palace Football Club is seeking a commercially-savvy candidate, with professional experience, ideally in the sporting industry, and a relevant degree - to be its new Marketing Executive and become a vital part of the Marketing & Communications department. The successful candidate will ultimately help us grow our supporter base, deepen engagement with our supporters, whilst also helping drive commercial success for the club.

This is a new and exciting entry-level opportunity for an enthusiastic individual with outstanding communications skills, who has extensive knowledge of football, and who is committed to furthering their career in the sports marketing industry.

The successful candidate will report into the Marketing Campaign Manager, and on a day-to-day basis will be focused on delivering personalised marketing campaigns / promotions / initiatives / information to supporters all over the world, primarily through email.

Example communications to fans include providing crucial matchday information to ticket holders, retail product promotions, premium hospitality and ticket availability, and commercial partner (sponsor) campaigns. The successful candidate will collaborate with colleagues across both the men's and women's teams – including the Content & Production team, the Design team, and colleagues in the Retail, Premium Hospitality, Partnerships (sponsors), Ticketing departments.

The candidate must have exceptional written communication skills, be well organised, be able to multi-task and meet deadlines, have a can-do attitude, and be willing to develop positive working relationships across the club.

Responsibilities:

• Planning, creating and delivering high standard marketing campaigns (weekly and longer term) to target audiences across multiple channels with a focus on email marketing:

• Working closely with the in-house Design and Content & Production teams to create engaging campaign material to ensure campaign success

• Identifying target audiences, and most effective channels (e.g. social media, website, email, SMS) and communicating campaign plans
• Writing strong, engaging copy

• Reporting on the success of campaigns and implementing insights into future campaigns

• Ensure marketing campaigns messaging is consistent across a variety of owned and paid channels, including website and app, social media and stadium screens

• Providing outstanding service to our fans, by communicating key information in a personalised manner to all supporter groups, such as matchday attendees
• Delivering all membership benefits for club members such as special events, access to digital matchday programmes, offers etc
• Other duties and responsibilities as required by line manager.
• Upholding and promoting the Club's policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

Experience, Skills and Qualifications:

• A clear passion for football and the Premier League
• A Bachelor level degree or equivalent in a relevant area – such as Marketing, Business / Economics, or English
• An understanding of consumer media habits, as well as the various marketing channels to reach audiences
• Excellent communication skills
• Excellent time management, organisational and prioritisation skills
• An eye for detail
• The ability to manage multiple projects simultaneously as we operate in a fast-moving environment.
• Soft skills such self-motivated, proactive, results orientated, and enthusiastic.
• Commercially driven.
• Strong numerical and analytical skills
• Able to work to tight deadlines.

Benefits:

• Complimentary match day ticket
• Reward and Discount Scheme through our Tech Scheme and Simple Health app
• Health and Wellbeing benefit scheme
• 20% Discount in our Retail Stores
• Discounts in various gyms through GymFlex
• Volunteering Day - 1 Workday off to support a charity of your choice.
• Travel Season Ticket loan
• Holiday allowance that increases every year of service

Our commitment to Equality
At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.

Reasonable Adjustment
We are proud to be a Disability Confident Committed employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone.

If you require disability-related adjustments during the recruitment process, please contact (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact cpfc. ). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.

Safeguarding
Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.