Digital Workplace Manager

Who we are

We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm's global standards with in-depth local expertise.

Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That's why we're so proud of our inclusive, friendly, and team-based approach to work.

You'll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they've reached out to us, we provide a world-class service every step of the way. And that's possible thanks to the entrepreneurial spirit and conscientious approach to work that you'll find across all of our teams.

Whichever area of the business you join, you'll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet.

The role

The Digital Workplace Manager role is pivotal in fostering a culture of data-driven decision making and in demonstrating measurable value from smart building investments at Clifford Chance. This position is accountable for supporting our IT teams to develop a forward-looking technology roadmap and operationalising the technology in a BAU environment. They will establish and oversee robust data governance and quality assurance frameworks, and steer transformative digital initiatives to deliver enhanced client experiences and operational excellence. The role holder will provide visionary leadership in defining and advancing the data strategy for Workplace Operations.

Key Responsibilities

• Work with our IT teams to establish and execute a robust digital strategy that propels Workplace Operations forward.
• Support the Global IT team to Operationalise global smart building innovations in the UK
• Proactively seek out and implement opportunities for digitisation and process automation in all operational areas.
• Ensure a strong data governance framework is in place and maintained to support secure and reliable operations.
• Develop and continuously refine the team's comprehensive functional data strategy.
• Prioritise compliance with data privacy regulations, including GDPR, across all processes.
• Maintain ownership of a transparent and effective reporting framework for the team.
• Leverage in-depth data analysis to guide and shape strategic business decisions.
• Lead digital transformation efforts aimed at elevating workplace experience and driving operational efficiency.
• Cultivate advanced expertise in intelligent building systems and IoT, ensuring the team remains at the cutting edge.
• Use historical expenditure analysis to inform future financial planning and decision making.
• Foster collaboration with senior stakeholders to align on strategic direction and drive engagement.
• Integrate user research into strategy development to address evolving employee needs.
• Build strong vendor partnerships and ensure high performance among direct reports.
• Deliver detailed reports to senior management to promote informed leadership decisions.
• Transform data-driven insights into tangible improvements through ongoing stakeholder collaboration 

Your experience

Skills:

• Demonstrated leadership in overseeing people management and digital services, with extensive experience in senior-level positions.
• Exceptional communication abilities; a trusted advisor to executive stakeholders, with a proven track record of influencing organisational strategy.
• Advanced proficiency in data analysis and interpretation to inform decision-making at all levels.
• Highly skilled in fostering collaboration across departments and hierarchical structures.
• Rapid assimilation and effective presentation of complex ideas to diverse audiences.
• Outstanding interpersonal acumen, ensuring productive working relationships throughout the organisation.
• Strategic thinker with a strong orientation toward innovative problem-solving.
• Proactive, positive, and consultative approach, possessing robust expertise in conflict resolution within high-stakes environments.

Experience:

• Leadership of Technology and Data Teams
• Advanced expertise in data governance
• In-depth knowledge of Integrated Building (IB) and Internet of Things (IoT) workplace technologies
• Mastery of data analytics platforms and methodologies
• Extensive experience with business intelligence (BI) tools
• Strategic oversight of supplier partnerships
• Demonstrates exceptional performance in high-pressure environments
• Analytical, data-driven approach to organisational strategy
• Innovative technologist with a strong focus on delivering measurable outcomes
• Adaptive leader adept at guiding organisations through transformational change 

Hybrid Working

This role follows our 'balanced' hybrid working approach and as long as business needs allow, you will be supported to work in a hybrid way with the expectation of working from the office for a minimum of 50% of your time.

 

What we offer including our broad range of benefits and working environment

When you join Clifford Chance, you will have access to a broad range of benefits to support you across many aspects of your personal and professional life including financial, wellbeing, lifestyle, and family friendly benefits. For more information on what we offer specifically in the UK, please visit our What We Offer page on our career site. 

 

Equal Opportunities

At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society. 

We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age.  This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.

We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.

Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm.

Find out more about our inclusive culture here

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