Senior Bid Manager
2 weeks ago
Location
London
Working Location Category
Hybrid
About Us
Macro is a recognised global specialist in facilities management, providing cutting-edge services to some of the most prominent brands offering workplace design, helpdesk services, interim property management, and providing solutions to making buildings healthier, smarter and sustainable by using advanced technological solutions.
We are driven by a commitment to excellence in everything we do. Our values—Drive for Better, Delight Customers, Do What's Right, and Develop People—shape our culture and guide our decision-making. Our strategic priorities focus on Everyday Excellence, Outstanding Experience, and Everlasting Impact.
Join our team to contribute to an organisation that prioritises innovation and technology. Experience the perfect blend of opportunity and community, where you will benefit from a supportive and people-focused culture.
About The Role
About the Role
Working in a fast-paced business, the senior bidding manager will lead a bid solutions team to support the Macro business to achieve its significant growth targets. You will proactively and strategically manage opportunities through the entire bid lifecycle. This includes supporting pre-engagement client activities, project managing the bid through to submission, writing bid content and handing over to mobilisation upon contract award, utilising our defined bid management process.
This is a very hands-on role which will also lead, and project manage opportunities through to completion, including developing the overall bid strategy, value proposition and solution. You will also be required to develop and write compelling bid content in line with Macro's brand, purpose, position and processes. Demonstrating strong leadership to drive the production of wining proposals in line with the specific RFP requirements.
Working on complex, global bids, this role forms a key part of the overall Work Winning leadership team. You are expected to bring innovative ideas and fresh thinking to the team, while identifying opportunities for improvement and development.
Main Responsibilities Will Include
- Take full ownership for the bid process, managing new business opportunities through a structured approach to maximise success.
- Manage the bidding team to deliver a high conversion rate for all live bid opportunities.
- Take overall responsibility for the tender process, including working the relevant SMEs to develop both the commercial and solution strategy and the allocation of resources.
- Engage with SME's from across the business, managing key stakeholders.
- Work cohesively with the relevant SMEs, stakeholders, bid and commercial teams to develop compelling, compliant, and competitive tender responses.
- Lead the solution design for all tender opportunities by generating specific solutions that provide a compelling proposition to the client by addressing their business needs and objectives, while differentiating Macro from their competitors. This includes developing the proposed contract structure, technology and ESG offering.
- Work with the Commercial Pricing Team to develop the commercial strategy for each bid, ensuring that we 'price to win'.
- Highlight key risks and ensure all risk factors have been reviewed, mitigated, and agreed with the relevant stakeholders prior to bid submission.
- Attend client pre-tender meetings to positively position the company, help to influence the client's business drivers and to ensure that the client is favorably disposed towards Macro.
- Set up and conduct opportunity assessment meetings, identify the required resources and project manage the proposal / bid process in alignment with agreed procedures, developing a matrix of owners, completion dates and customer requirements.
- Maintain an overview of the end-to-end solution across the bid cycle - ensuring that the overall client proposition is compelling, competitive and compliant.
- Build peer support and strong internal-company relationships with other key management personnel and subject matter experts, both internally and externally.
- Work with the overall Work winning team to create innovative solutions which are specific to each client, with a robust value proposition.
- For all bid opportunities developing detailed customer knowledge and insight to understand their key hot buttons.
- Design and execute complex win strategies and themes, ensuring that they are correctly articulated and flow through the whole tender response.
- Proactively monitoring and maintaining high levels of corporate governance, quality, compliance and accuracy within bids and tender submissions.
- Work with the operations teams on rebidding / retenders of existing contracts from capture through to bid submission.
- Develop and maintain a comprehensive understanding and up to date knowledge of Macro's service offering and overall company vision, values, and purpose and our key differentiators.
- Conduct regular competitor analysis to evaluate the competitive landscape and ensure our proposition remains competitive.
- Line management and development of direct reports.
About You
The ideal candidate will have:
- Senior management role in a bidding environment and proven experience of working in a similar industry setting.
- Successfully led and managed teams in a structured bid process in similar/comparable industries.
- In-depth experience of devising FM solutions for a variety of organisation types.
- Experience of managing and participating in project teams that use project management disciplines and processes.
- Proven experience of delivering strong consistent win ratios against target.
- A commercial thinker with the ability to understand and guide commercial negotiations.
- Sound commercial understanding, able to identify the levers which can enhance competitiveness in bid proposals.
- A strong quality orientation and commitment to continuous improvement.
- An influential and persuasive communicator, with a high standard of written and verbal communication skills.
- Demonstrating credibility in client facing settings / events, being able to articulate propositions in a way which inspires confidence with clients.
- A clear and strategic thinker, able to offer new and innovative solutions.
- Leadership skills - managing and motivating teams (both direct reports and indirect contributors).
- Excellent influencing and communication skills.
- Ability to lead the overall bid and solution response under tight and often changing time scales.
- Displaying resilience and flexibility - ability to work individually under pressure to ensure final solution response meets the very highest standards of quality and competitiveness.
- Effective listening - being able to analyse feedback from stakeholders and clients and translating that into improved bid content / strategies.
- Strong bid writing / content writing skills.
The ideal candidate would be at an advantage if they have:
- A strong understanding of the Facilities Management industry preferred.
- Knowledge of FM / engineering / built environment.
- Experience in Facilities Management bidding.
- Experience of the international FM market.
- Degree or equivalent qualification in relevant subject.
- Member of APMP. APMP Practitioner Level certification – at the very least APMP Foundation.
- Computer literacy including Microsoft Office programs essential.
- Adobe Creative Suite (In Design) experience.
Diversity Statement
**We want to create a workplace where everyone feels safe to bring their whole selves to work. We recognise that every individual has different needs. This is Me is Macro's EDI campaign, a commitment to understanding and supporting those needs, both professionally and personally.
Our aim is to help identify and acknowledge individual needs that may impact work-life experience. It's about being proactive, learning from one another, and creating a supportive space that encourages growth and productivity.
Should you need to discuss any reasonable adjustments or require guidance about our recruitment process, please contact
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to speak to a member of our team.**
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