Service Controller

9 hours ago

Bristol BS PJ, United Kingdom Mobile Fleet Services Full time

We are an established, independent company specializing in mobile servicing and repairs for light commercial vehicles in the fleet industry. We are looking for a self-motivated individual with strong attention to detail to join our small service team in Kingswood, Bristol. This is a non-customer-facing role, with communication via telephone and email, supporting our operations and ensuring smooth service delivery.

This position is Monday to Friday, 08:00 - 17:00 with NO WEEKENDS.

The successful candidate will be personable, highly motivated, and capable of delivering consistently high levels of customer service. Strong communication skills are essential.

Benefits

  • No weekend work
  • 23 days annual leave rising to 25 days with service plus bank holidays
  • Pension Scheme
  • Cost price car repairs
  • Onsite parking
  • Onsite cafe
  • Company provided clothing / casual dress

Responsibilities

  • Act as a vital link between the customer, the service team and technicians, liaising with team members to monitor and stay informed on all work in progress.
  • Organize and prioritize daily workflows and technician schedules to maximize efficiency and meet customer needs.
  • Provide guidance to customers regarding required repairs, routine maintenance, and recommended service schedules.
  • Update customers, obtain authorisation for additional work and resolve all queries to ensure a positive customer experience.
  • Source and order parts, liaising with suppliers to secure the best pricing and availability.
  • Provide support and technical guidance to technicians and the service team to resolve issues.

Knowledge, Skills & Experience

  • Knowledge of automotive parts, typical service/repair procedures, and diagnostics is desirable but not essential.
  • Exceptional organizational skills, with the ability to manage multiple tasks and prioritize effectively under pressure.
  • Self motivated with the ability to work independently and as part of a team.
  • Skilled in managing workloads and prioritising effectively in a fast-paced environment.
  • Excellent administrative, communication, and interpersonal skills for customer interactions and workshop scheduling
  • Enjoys the challenge of problem solving and finding effective solutions

Job Types: Full-time, Permanent

Pay: £26,000.00-£28,000.00 per year

Benefits:

  • Canteen
  • Company pension
  • Employee discount
  • Free parking
  • On-site parking

Work authorisation:

  • United Kingdom (required)

Work Location: In person

  • Pest Control

    2 weeks ago

    Bristol BS DT, United Kingdom Attackpests Ltd (ta The Bristol Pest Controller) Full time £27,000 - £29,000 per year

    Pest Control - Customer Service AdvisorAre you looking for the next step in your career? Why not join The Bristol Pest Controller?We're a small family-run, independent pest control company, set up over 25 years ago to support the eradication of pests in Bristol and its surrounding areas. Over recent years we've developed into a team of truly exceptional pest...

  • Operations Controller

    2 weeks ago

    Bristol BS RS, United Kingdom Edwards Coaches Full time £17,900 - £21,960 per year

    Controller vacancyNational ExpressAvonmouth DepotWe have an opportunity for a full time Controller to join our team at our Avonmouth Depot.Key responsibilities include:To demonstrate effective oversight of driver performance, and continuously ensuring effective management of drivers and their performance is being applied.To be able to liaise and communicate...

  • Electrical Controls

    15 hours ago

    Bristol BS SR, United Kingdom L3Harris Full time

    L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our...

  • Planning and Delivery Lead

    3 days ago

    Bristol BS, United Kingdom Leavitt's Freight Service Full time

    AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.Our Contingent Workforce Solution (CWS) is one way we support our clients. Acting as an extension of their...

  • Lead Document Controller

    15 hours ago

    Nailsea BS BS, United Kingdom Baker Hughes Full time

    Are you an experienced Document Controller seeking your next role?Would you like to work for a world-leading energy technology business?Join our Subsea Production Systems teamWe devise smarter systems to control and monitor oil and gas extraction. Innovating in the energy industry, our subsea and surface pressure capabilities are industry-leading. We...

  • Workshop Controller

    2 weeks ago

    Newtownabbey BT PJ, United Kingdom Mercedes-Benz Group Full time £30,000 - £40,000 per year

    Workshop ControllerMercedes-Benz Truck & Van MalluskMercedes-Benz Truck & Van Mallusk has an excellent opportunity for a Workshop Controller. We are a sales and aftersales franchise for Mercedes-Benz Truck and Van.Are you currently a Workshop Controller, an experienced vehicle technician, senior service advisor or a mechanically minded individual looking to...

  • Stock Control Supervisor

    2 weeks ago

    Bristol, Bristol, United Kingdom JJ Food Service Limited Full time £25,000 - £40,000 per year

    Come and join our friendly warehouse team where we can offer you a permanent contract, all the training you need and great opportunities for progress – you just need to bring a positive attitude.As a Stock Control Supervisor, you will play a key role in ensuring the smooth operation of our warehouse by maintaining accurate stock levels and supporting the...

  • Graduate Project Controller

    2 weeks ago

    Bristol BS JH, United Kingdom Amentum Full time £25,000 - £35,000 per year

    Launch Your Career with Our 2026 Graduate ProgrammeAre you brimming with ambition and ready to make your mark in the professional world? Look no further Our UK Graduate Programme is designed to catapult you into a thriving career, offering unparalleled opportunities for growth, learning, and success. Join Amentum in September 2026 and help us create a secure...

  • Lead Project Controls Manager

    2 weeks ago

    Nailsea BS BS, United Kingdom Baker Hughes Full time

    Job DescriptionAs a Lead Project Controls Manager, you will play a pivotal role in supporting the overall project team, providing indirect leadership to those involved in project controls. You will be expected to build strong, collaborative relationships with a wide range of stakeholders—including project teams, functional departments, and...

  • Lead Project Controls Manager

    14 hours ago

    Nailsea BS BS, United Kingdom Baker Hughes Full time

    Job DescriptionJob DescriptionAs a Lead Project Controls Manager, you will play a pivotal role in supporting the overall project team, providing indirect leadership to those involved in project controls. You will be expected to build strong, collaborative relationships with a wide range of stakeholders—including project teams, functional departments, and...