Client Director

2 days ago

Manchester, New Hampshire, United Kingdom Adaptable Recruitment Full time £45,000 - £90,000 per year

At Adaptable Recruitment we are proud to be exclusively representing a leading European, family-owned insurance brokerage seeking a highly driven Client Director to join their Manchester team. This is a rare opportunity to manage a portfolio of existing clients while building your own book of business in a fast-growing, dynamic environment.Salary:up to £90,000 Depending On ExperienceHolidays:25 days + Bank HolidaysLocation:Manchester/Liverpool - Hybrid workingWorking:Full Time PermanentBenefits:Excellent Bonus & Company Car AllowanceThe Role:As Client Director, you will be entrusted with servicing key clients and delivering exceptional value while driving new business opportunities. You will act as a strategic partner, providing expert guidance, broking support, and innovative insurance solutions. This is a senior, high-impact role with the potential for career progression within Manchester and across the wider group.Main Responsibilities to Include:Client Relationship ManagementTake ownership of your client portfolio, overseeing service and broking coordination.Build long-term relationships with clients, becoming their trusted advisor.Strategically plan and execute client management initiatives, liaising with Account Chairmen as required.Facilitate introductions and ongoing management across Claims, Risk Management, Credit, Employee Benefits, and Private Clients teams.Lead client visits and deliver bespoke Client Service Plans.Ensure all client policies are clearly communicated, including coverage, conditions, and limitations.Participate in and oversee client entertainment activities.Manage credit control and agree appropriate remuneration with clients.New Business DevelopmentCreate and maintain an active pipeline using Acturis.Identify client needs, design tailored insurance programmes, and collect underwriting information.Collaborate with brokers on strategy and sign off broking presentations.Renewal ManagementDevelop renewal strategies for all clients, ensuring updates to cover requirements and programme design.Maintain fact-find and underwriting information, reviewing formally every three years or during re-broking.Liaise with brokers on re-broking strategy and sign off presentations.The Ideal Candidate:Essential:Cert CII qualified (Dip CII desirable)Significant experience in corporate insurance, preferably in General Commercial LinesProven track record in client relationship management and business developmentStrong communication, influencing, negotiation, and leadership skillsCustomer-focused with exceptional interpersonal skillsSelf-motivated, driven, and target-orientedTeam player with a collaborative approachExperience with Acturis systemAbility to manage a target book of £250,000 comprised of smaller corporate cases (

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