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Linen Assistant

2 weeks ago

Lichfield Rd Sutton Coldfield B PR UK, United Kingdom The Belfry Hotel & Resort Full time £20,000 - £30,000 per year

The Belfry Hotel & Resort is
an award-winning hotel, home to 300+ luxurious bedrooms and suites, several
restaurants and bars, events and meetings spaces, a leisure club and spa. Our
three golf courses, including The Brabazon, are recognised as world-class, and
home to this year's Betfred British Masters. Whether you're drawn to our iconic
golf courses, the serenity of the spa, the excitement of guest services, or our
behind-the-scenes operations, there's a place for you in our vibrant team.

The Belfry has undergone a major
expansion and renovation with an investment of over £80 million, marking a new
and exciting chapter in our history. The resort has been transformed with the
addition of The Masters Suite, a stunning new event space, 149 additional
bedrooms, a state-of-the-art leisure club and a host of other enhancements that
elevate the Belfry experience like never before.

We believe in taking care of our
team just as much as we do our guests. That's why we were named in the 2024
Caterer's Top 30 Best Places to Work, as well as Springboard's 2024 Best
Employer. So, join us on our journey as we unveil a new and unparalleled
resort. 


HOUSEKEEPING

The Housekeeping team ensures
every guest has an exceptional experience by maintaining impeccable cleanliness
and presentation in guest rooms and public areas. With outstanding
professionalism and attention to detail, they create a welcoming environment,
leaving a lasting positive impression on resort visitors.


Salary

The on-target earning potential
for this role is a £26,353.60 annual salary, comprising a base salary of £25,396.80
supplemented by an estimated £956.80 in gratuities per annum, ensuring a
rewarding compensation package.


About the role

This role is ideal for anyone
with a background of working in a highly physical environment, e.g. Hospital
Porter, Warehouse Operative, Manual Labourer, or a Stores Person / Stockroom
Assistant. Duties of the job Include but are not limited to:

·
Maintaining quality standards of
linen

·
Ensuring all used linen has been
collected

·
Ensuring all departments have
the requested linen on a daily basis

·
To check that the corridors and
service rooms are clean and tidy

·
Keep corridors free from linen,
linen bags and linen skips

·
Ensure fantastic customer
service when in contact with guests around the resort

·
Ensure the equipment rooms are
at the standard set out by the House keeping management team

·
Refill room condiments / room
trollies at the end of the day

·
Record linen in / out of the
rooms allocated

·
Be able to manage your time
effectively

·
Keep on top of the upkeep of the
public areas throughout the Resort

·
To keep on top of any
administration relevant to the position and handed to the team leader on duty

·
To attend all housekeeping team
meetings

·
You will be required to work
weekends


Belfry Benefits

Learning & Development

We inspire and develop our team
through on-the-job coaching & mentoring, in-house training and provide
access to our online learning platform, The Belfry Campus. We offer
apprenticeships in a host of subjects delivering nationally recognised qualifications
to help advance careers, and our LEAD development programme empowers and
inspires our teams to grow from Team Member through to Executive roles. We aim
to promote internally where possible, nurture ambition and ensure all our team
looking to progress have development plans in place, to support you to achieve
your potential.


Wellness

We prioritise your wellbeing
with discounted gym memberships and wellness programmes for personal growth.
Partnering with The Burnt Chef Project, we offer mental health support and
access to funded counselling. Our healthcare schemes include life assurance,
24-hour GP services, and health cash-plans, while our Menopause Support
programme provides tailored assistance. With Wagestream access, you can easily
track earnings, manage savings, and access wages on your terms, promoting
financial wellness. Our Cycle2Work scheme supports sustainable travel for
environmental and team wellbeing.


Showing our appreciation

We appreciate our team with our
annual Belfry Awards, long service recognition, and extra holidays for loyalty
and team events. Enjoy discounts at our resort's restaurants, bars, spa, and
golf, for you and your friends & family. Access to Perkbox provides
discounts & vouchers for everyday use plus on the spot rewards for your
hard work. We provide free parking, a subsidised taxi service, and
complimentary meals during shifts.


Making a difference

We are committed to
sustainability and are proud of our Silver Award from Green Tourism and GEO
Certification. The Belfry, spanning 550 acres in the Midlands, prioritises
giving back to our local community and protecting wildlife. We integrate ESG
into everything we do, from charity initiatives, raising over £20,000 last
year, to golf course maintenance. We track charitable work at personal,
departmental, and resort-wide levels to showcase our community contributions.


Our Values

Working here is more than 'just
a job': we are a community that values each individual's contribution and
growth, whilst supporting each other's success - regardless of department or
role. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together,
and Deliver Every Day – aren't just words; they're the foundation of our
culture and the essence of who we are.

If you're seeking a place where
you can contribute, grow, and have a lasting impact – then the Belfry Hotel
& Resort is the place for you.