Hospitality Team Member

2 weeks ago

London SWA DD, United Kingdom National Liberal Club Full time £20,000 - £24,000 per year

Job Summary

We are seeking a friendly and adaptable Hospitality Team Member to join our team at the National Liberal Club. This role offers a variety of responsibilities across the bar, dining room, terrace, and events. You'll provide excellent customer service, assist with food and drink service, and support events. This is an exciting opportunity to gain multi-skilled experience.

Role and Responsibilities

  • Deliver exceptional customer service.
  • Take orders, serve food and drinks, and process payments accurately.
  • Set up and support events, ensuring smooth service.
  • Maintain high standards of cleanliness and organisation in all service areas.
  • Assist with bar duties, including preparing and serving drinks, restocking, and maintaining bar hygiene.
  • Ensure a welcoming and professional atmosphere for members and guests.
  • Work flexibly across different hospitality functions, adapting to operational needs.
  • Collaborate with team members to ensure efficient and seamless service

Key Requirements

  • Customer Service Focus – friendly and professional attitude when interacting with members and guests.
  • Flexibility & Adaptability – Willingness to work across different areas, including bar service, dining, terrace, and events.
  • Team Player – Ability to collaborate with colleagues to ensure smooth operations.
  • Communication Skills – Clear and confident communication with guests and team members.
  • Reliability & Punctuality – Committed to attending scheduled shifts on time.
  • Ability to Work Under Pressure – Comfortable working in a fast-paced environment, especially during busy periods.
  • Attention to Detail – Ensuring high standards of service and cleanliness in all areas.

Experience

  • in a club, hotel, bar, or restaurant.
  • Basic bar service knowledge, including handling drinks and payments.
  • Food and beverage service, including taking orders and serving guests.
  • Familiarity with POS systems for processing payments.
  • Ability to work efficiently in a fast-paced environment.

Skills, abilities and attributes

  • Strong customer service skills with a friendly and professional approach.
  • Ability to work efficiently in a fast-paced, dynamic environment.
  • Clear communication and teamwork, ensuring smooth operations.
  • Adaptable, with the ability to multitask across different hospitality roles.
  • Attention to detail in maintaining cleanliness and service standards.
  • Reliable, punctual, and proactive, with a positive attitude.
  • Willingness to learn and take on new responsibilities.

Pay: £14.00 per hour

Expected hours: 1 – 40 per week

Benefits:

  • Company pension
  • Discounted or free food

Ability to commute/relocate:

  • London SW1A 2DD: reliably commute or plan to relocate before starting work (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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