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Operations Administrator

2 weeks ago

Manchester England, United Kingdom MCR Property Group Full time £30,000 - £40,000 per year

We are recruiting for an Operations Administrator to join our MCR Student team based in Manchester.

MCR Students are recruiting for a Property Operations Administrator to join our successful and expanding team based in Manchester

As an administrator you will be working closely with the Head of Operations and providing Student Accommodation Management administration services to our accommodation portfolio.

Responsibilities

  • Coordinating weekly & monthly management reports
  • Processing of purchase orders and invoices
  • Raising of cheque request, refunds and credit notes
  • Supporting service and supply contractors, securing documentation and handling enquires
  • Maintenance and auditing all tenancy schedules
  • Handling telephone enquiries from tenants and suppliers
  • Supporting the Accommodation Managers in the complaints process
  • Tenancy Management: Assist with move-ins, move-outs, tenancy agreements, deposit returns and compliance documentation.
  • Maintenance Coordination: Log and track maintenance issues, liaise with contractors, and ensure timely resolution.
  • Data & System Management: Support in maintaining the property management systems and databases with accurate tenant and financial information.
  • Event & Community Support: Assist on-site teams with planning and delivering student engagement events and communications.
  • Financial Administration: Support with rent collection, debtor management and financial reporting.
  • Office Administration: Organise files, maintain record-keeping systems, and support general office administrative duties.

Suitable Candidate Would Be

  • Someone with an attention to detail
  • Experience using Microsoft Excel to a good standard
  • Previous experience working in administration or a similar role
  • Excellent communication and presentation skills, both verbal and written
  • Excellent time management and organisational skills
  • Lettings and Property Management experience desirable
  • Able to build strong relationships with the accommodation managers
  • Experience using property or CRM software (although training will be provided)
  • Ability to work independently and as part of a team
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong problem-solving skills and proactive approach to tasks
  • Customer service focused, ideally with experience in a front-facing role
  • Knowledge of UK tenancy law or willingness to learn
  • Full UK driving licence (travel to sites may be required)

Benefits

  • Salary - starting from £30,000
  • Career progression & opportunities
  • Pension Scheme
  • Training & development

About MCR
MCR Property Group are a dynamic and active property development company with offices in Manchester, Birmingham, Glasgow and London. MCR are looking for enthusiastic and dedicated people, able to work at a fast pace to join its expanding team. Good remuneration on a project by project basis and the opportunity to grow with the company.