Pastoral Lead

Job title: Pastoral Lead

Job reference number: 101224

Closing Date: 12th November 2025

Interview date: TBC

We have an incredible new opportunity for a Pastoral Lead to join Landau. This role offers more than a wage – it's about the deep reward of guiding young people who've faced challenging starts in life toward brighter futures. As a Pastoral Lead, you will support students' well-being, behaviour, and personal development within an educational setting. Their role focuses on providing emotional, social, and behavioural support to ensure students thrive both academically and personally.

At Landau, we're passionate about changing lives and creating futures. As a leading supported employment and training charity, we're changing over 800 lives each year across the West Midlands, including Telford and Wrekin, by providing pathways to employment, access to education, and support for personal growth and independence. Joining our team means joining a community that values making a real difference—empowering individuals to overcome challenges and realise their potential. We are a diverse, forward-thinking organisation, dedicated to delivering high-quality, sustainable services that truly change lives and open doors to new beginnings

We are committed to supporting our workforce as much as our mission. At Landau, you'll receive the Real Living Wage, access to a private healthcare scheme, roadside assistance, and support through our Disability Confident Employer status. We're proud to be a Gold Award holder for our support of veterans, creating an inclusive environment where all backgrounds and abilities are valued. If you're driven to be part of a diverse, forward-thinking organisation that's dedicated to delivering high-quality, sustainable services that truly change lives, we'd love to have you join us.

If this sounds like the perfect opportunity for you, please apply with your CV. If you are shortlisted, we will send you an application form to complete

Responsibilities and Duties

• Support with student arrival to the centre, ensuring they sign in, have their badges on and get to class on time
• Be a Deputy Designated safeguarding lead officer (DDSL)
• Ensure the learner has a voice, coordinating the running of the student Council programme and lead on gathering regular student feedback
• Chase up any non-attenders by 10:15 am by contacting the students, if unsuccessful contact the parent/carer – update the registers and contact logs
• Support with the induction of all new starters and set out expectations on their induction week
• Build up relationships with parents and or carers of the students to keep them engaged and updated
• Hold a caseload of safeguarding incidents and follow the process to investigate and action cases
• Ensure the tutors have open lines of communication available throughout the day
• Support the planning of events and key dates and promote these by producing a termly newsletter and through social media
• Support the behavioural management of students, supporting tutors while in class, diffuse any potential situations between students
• Call and update parents when needed
• Appropriately communicate and build a rapport with the students of different functioning levels.
• Implement strategies to create a calm environment for the wellbeing of the individual students
• Work in an engaging and enabling way to support students to maximise their independence
• Create a culture of positive expectations from learners
• Meet with students/parents with poor attendance to identify any barriers to engagement and advise and assist them in accessing relevant support.
• Work with the team and support when and where is needed to cover staff breaks
• Lead on the setup and attendance of meetings with third party organisations to include virtual schools and PEP meeting for looked after children.
• Act as an additional point of contact, via email, phone, Teams and in person, for students seeking support for pastoral issues.
• Maintain accurate records of all student interactions in accordance with internal guidance and protocols in compliance with GDPR.
• Support the SENCO with EHCP Annual reviews and the Coordinators with PCP reviews

Person specification

SKILLS AND CORE COMPETENCIES

Technical competency (qualifications and training certificates/licenses)

Advanced DBS check

• MHFA
• Safeguarding
• IAG ( Essential)

Experience

• Working with vulnerable people
• Working in an environment where support and structure is required
• Worked with people with behavioural issues and concerns
• Worked with people at the age 16 – 19

Skills and Attributes

• A great team player
• A confident and respectful person
• Eager to learn new skills
• Can support when needed in other areas and be flexible
• Able to give direction to people

Personal qualities, communicating and relating to others

• Passionate about making a difference
• Dedicated
• Strong minded
• Organised
• Strong Communication skills
• Approachable

OTHER

· Contribute to team and departmental meetings as required

· Promote the charity in a positive and professional manner

· Provide support to organisational staff and the Charity CEO as required

Hours: 36.5 hours per week

Salary: £20, £21, £23, £25,200 FTE) per annum

This is a Term Time only position working 39 weeks per year

Location: Stoke

We are committed to creating a fair and inclusive workplace. As part of our pledge with the Crisis Homelessness Alliance, we offer an automatic interview to applicants who meet the minimum criteria for this position and are currently experiencing or at risk of homelessness. If this applies to you, please let us know when you apply.

As a Disability Confident employer we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. If this applies to you, please let us know when you apply.

As a member of the Armed Forces Covenant we recognise the value Serving Personnel, both Regular and Reservists, Veterans and military families contribute to our organisation and country. A guaranteed interview will therefore be offered to Veterans and their Spouses/Partners, serving Regular members of the Armed Forces approaching the end of their service and the Spouses/Partners of currently serving Regular members of the Armed Forces. This is conditional on the minimum criteria of the job being met and no longer than 5 years has lapsed since leaving the Armed Forces (subject to supporting information being provided on request). If this applies to you, please let us know when you apply.

Landau is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment.

As this role involves regular work with children and young people, and meets the definition of regulated activity, it is exempt from the Rehabilitation of Offenders Act 1974. Under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 you must disclose all unprotected unspent and spent cautions and convictions. Further details on what convictions must be declared can be found in the Governments Guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975.

If you are offered this position, Landau will ask you to complete an enhanced DBS check with a children's barred list check and provide at least 2 references.

It is an offence for an individual who has been barred from working with children to apply for regulated activity. Providing false information is also an offence and could result in the rejection of the applicant, summarily dismissal if selected, and possible referral to the police.

Job Type: Permanent

Pay: £20,212.61-£21,298.85 per year

Benefits:

• Company pension
• Health & wellbeing programme
• Private medical insurance
• Referral programme

Work Location: In person