Student Welfare Officer

Student Welfare Officer (SWO) East School

East (E1) London | Full Time | £28,300 FTE Per annum - Starting January 2026

As a result of our recent Outstanding grading from Ofsted, we're excited to open up new opportunities across our growing schools. If you're looking for a role where you can truly make a difference, now's the time to join us.

We're looking for a compassionate, motivated and proactive Student Welfare Officers (SWO) to join our dynamic and supportive team. As an SWO, you will work closely with a caseload of up to 15 students, delivering weekly 1:1 personal development sessions tailored to their individual needs. These highly bespoke sessions combine wellbeing support, PSHE, and future guidance to ensure every student at TCW is not only safe, but equipped to thrive.

About Us

The Complete Works (TCW) is a charity and independent school dedicated to providing personalised alternative education for young people who need a different approach to learning. Our creative, student-centered approach ensures every learner receives tailored support, whether through one-to-one lessons or small group education. We focus on achieving academically, personal development and wellbeing, offering students a safe and inspiring environment to thrive. Creativity is at the heart of TCW, shaping our lessons and empowering our students.

The Role

You'll be the key point of contact for your students' welfare – offering practical, emotional and educational support. This includes working with families, liaising with professionals, and advocating for your students during education reviews and meetings. You'll also contribute to wider school initiatives, provide targeted interventions, and step in for onsite pastoral support when needed. This is an exciting opportunity for someone with a background in education, youth work, social care or mental health who is passionate about making a tangible difference in young people's lives.

Who We're Looking ForWe're seeking someone who is:

• Experienced in working with children and young people, especially those with SEND or behavioural needs
• Skilled in mentoring, coaching or delivering wellbeing programmes
• A confident communicator who can work closely with families, social workers, therapists and teachers
• Organised, flexible and emotionally resilient
• Passionate about equity, inclusion and supporting each student's personal growth
• Able to manage a dynamic caseload while working independently across various London locations

Training:

• Induction Day: One full day (9:00 am – 3:45 pm).
• Induction Training Sessions: Five Tuesday afternoons (4:30 – 6:00 pm).
• Ongoing Professional Development: Weekly sessions on Thursday afternoons (4:30 – 6:00 pm).

Ready to Apply?

If you're excited to bring business to life for students who need it most, we'd love to hear from you.

Apply on our website by Tuesday 18th November 12.00pm

Interviews: Interviews will take place as and when we receive successful applications.

Email for more information.

TCW Values:

We believe our students deserve a broad range of role models, reflecting the diversity of our society. Therefore we welcome applications from those of all backgrounds, ethnicities, gender identities, sexual orientations and those with disabilities or neurodivergent conditions.

The Complete Works school is committed to safeguarding and promoting the welfare of children.

This role is exempt from the Rehabilitation of Offenders Act 2020. Any job offer will be conditional on the satisfactory completion of pre-employment checks, including an enhanced Disclosure and Barring Service check and barred list check.

Job Types: Full-time, Permanent

Pay: From £28,361.02 per year

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Referral programme
• Sick pay
• Store discount

Work Location: In person