Key Worker

Location

Trafford

Company

Education and Skills

Contract type

Permanent/ Full- time

Salary

Up to £25,500 per annum

Closing Date

23/11/2025

Ref No

4907

The Growth Company (GC) Education and Skills team is seeking a dedicated Key Worker to support a caseload of learners aged 16–19. This role involves providing tailored guidance and assistance to ensure successful learner recruitment, sustained engagement throughout the programme, achievement of educational goals, and progression into further education, training, or employment.

Please note that this role will be based at the Trafford Park Skills centre.

As one of the largest providers of skills and training in the UK, we are dedicated to supporting businesses and individuals with apprenticeships, higher education, and commercial training. We help people to develop their skills across a diverse range of sectors and levels, with our work with leading businesses to ensure our curriculum boosts the career prospects of individuals and productivity of businesses.

Key Responsibilities:

• Support and manage learners on Study Programmes through mentoring, advocacy, and tailored employability interventions to ensure progress and positive outcomes.
• Build strong relationships with young people, promoting the benefits of The Skills Company and encouraging commitment to the programme.
• Deliver group and one-to-one sessions, including assessments, inductions, action plans, and activities that address individual learning and employment needs.
• Coordinate training, work experience, and social activities, while monitoring progress and maintaining accurate records of learner interactions.
• Provide career guidance and employability support, helping learners explore options, plan actions, and access relevant resources including CEIAG.
• Conduct monthly reviews, tracking attendance and behaviour, and implementing improvement plans where necessary.
• Promote services through networking and marketing and deliver enrichment activities and work tasters to enhance learner experience.
• Complete administrative tasks, including reporting, data analysis, service evaluation, and ensuring compliance with Health & Safety policies.

About you:

• Warm, empathetic, and approachable, with the ability to build strong, trusting relationships that support young people's learning and progression into sustained employment.
• Effective communicator and motivator, capable of engaging both young people and employers while fostering productive working relationships.
• Adaptable and flexible, willing to hot-desk, travel locally, work outside standard hours, and operate within community settings to meet learner needs.
• Understands the challenges faced by individuals with multiple barriers to employment and progression, and responds with informed, supportive strategies.
• Knowledgeable about support services for individuals with complex needs, including those related to housing, debt, substance misuse, and mental health.

Skills Required:

• Willing to work towards Level 4 qualification in Advice and Guidance.
• Excellent interpersonal, communication, and negotiation skills, with the ability to engage effectively across diverse audiences.
• Proven ability to thrive in a target-driven environment, focused on achieving learner outcomes and progression into further education or employment.
• Strong guidance and facilitation skills, capable of delivering impactful one-to-one and group sessions to at least Grade 2 standard.
• Collaborative approach to service delivery, working seamlessly with professionals and external services to support the learner journey.
• Experience in job-matching and employment placement, supporting individuals into suitable and sustained roles.
• Skilled in providing tailored guidance, advice, and counselling, including specialist and pastoral support for learners.
• Background in advice and guidance environments, with hands-on experience supporting individuals through personal and professional development.

Safeguarding the welfare of all individuals, including vulnerable adults and young people is a core priority at GC, and we expect all staff to uphold this responsibility. All Education and Skills appointments are subject to Safer Recruitment Procedures, including a DBS check and a professional social media check, carried out by Due Diligence Limited (DDC Ltd) at no cost to the successful candidate.

Please note: It is an illegal offence to apply for a role involving regulated activity if you are on the Barred List.

We are committed to increasing workforce diversity and offer a guaranteed interview to applicants who meet the essential criteria and either have a disability or are from a diverse ethnic community.

If this applies to you, you can request consideration under this scheme during the application process. Your request will be shared only with the Hiring Manager and Internal Recruitment Team.

We also aim to make our recruitment process inclusive and accessible. If you need reasonable adjustments or have any general enquiries at any stage or the recruitment process, please contact or call us on

Examples include:

• Meeting the hiring manager or touring the venue in advance
• Extra time for tasks
• Interview questions shared beforehand
• Accessibility software or equipment for assessments

We're proud to support the Ban the Box campaign, which helps people with convictions access job opportunities. As part of this, we've removed questions about convictions from the initial application stage.

GC is committed to fostering a culture of flexibility and agile working. Many roles will increasingly support full agile arrangements. If you require more permanent flexibility, we encourage you to discuss this during your interview so your request can be considered early in the process.

All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.