Regulatory Change Management Program Manager, Vice President, Hybrid

Who we are looking for

We are looking for a Regulatory Change Management Program Manager to lead the successful enterprise-wide implementation of a RegTech vendor solution to optimize and scale the regulatory change management program. This role reports into the Head of the Global Regulatory Change Management Program Office and will interact on a daily basis with stakeholders across the lines of defense and vendor contacts.

The ideal candidate has strong expertise in risk management and experience designing, executing and/or evaluating regulatory change management programs in the financial services sector.

This role is based available in US locations: Boston and Quincy, MA; Clifton & Princeton, NJ; Stamford, CT; Berwyn, PA; Kansas City, MO and in the United Kingdom, London. The role will be performed in hybrid model, where you can balance work from home and office to match your needs and role requirements.

Why this role is important to us

The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, that are straightforward and scalable. You will help us build resilience and execute day to day deliverables at our best. Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As Regulatory Change Management Manager you will:

• Lead the day-to-day implementation of a RegTech vendor solution to optimize and scale the regulatory change management program

• Interact with the vendor contacts on a daily basis to research and resolve production issues, perform root cause analysis and collectively determine solutions and next steps

• Manage the implementation plan, including related risks and dependences, and proactively address roadblocks escalating, as necessary

• Serve as the primary contact for stakeholders across the lines of defense on implementation

• Analyze existing processes in place to support the regulatory change management program and identify gaps and improvement opportunities, which may include revising business requirements to enhance system functionality, control development and/or procedural changes

• Develop and maintain procedures, guidance and job aids to support execution of the regulatory change management program

• Embed oversight and monitoring controls within the processes supporting the regulatory change management program

• Create and deliver training to stakeholders across the lines of defense on the RegTech vendor solution and accompanying program changes

• Coordinate with the firm's risk assessment program teams (Risk and Control Self-Assessment, Compliance Risk Assessment) to support input of regulatory changes into these assessments

• Develop and implement key metrics to monitor execution of the regulatory change management program

• Prepare periodic reporting for senior management and governance bodies on implementation progress and regulatory changes

• Act as a champion for change fostering collaboration and ensuring stakeholder buy-in

What we value

These skills will help you succeed in this role

• Knowledge and understanding of global banking regulations and compliance risk management programs

• Excellent program and change management skills

• Strong analytical and problem-solving skills and attention to detail

• Exceptional written and verbal communication skills with ability to successfully interface with all levels of management

• Ability to effectively multi-task and maintain a positive attitude under pressure

• Inclusive mindset that recognizes the value of a diverse global team and an ability to work across cultures with adaptability and flexibility

Education & Preferred Qualifications

• Bachelor's degree or equivalent

• Minimum of 10+ years' work experience in compliance, risk or legal within the financial services sector (large bank experience a plus)

• Minimum of 5+ years direct work experience with designing and/or executing regulatory change management programs

• Experience with RegTech vendor providers

• Sound understanding of Federal Reserve SR 08-8

Additional requirements

Ability to work with team members and stakeholders across the all regions.This will include some meetings and calls at early or late times as necessary.

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

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Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.