Car Management Chargehand

2 days ago

Milton Keynes, Milton Keynes, United Kingdom Wanzl Full time

Duties

Your duties
  • To assume responsibility for the site in the absence of the site Supervisor according to shift patterns.
  • Onsite cleaning duties, ensuring the trolleys are cleared of litter.
  • Responsible for operational performance with regard to staff under your control.
  • Supervise the team under your control ensuring adherence in the Supervisor's absence to the company's HR policies, Health and Safety policies and procedures inclusive of all applicable Safe systems of work.
  • Ensuring all customer requirements are fulfilled whilst maximising efficiency of the labour resources provided.
  • Undertake the accurate recording and timely referral of timesheets to the head office.
  • Liaise with store managers and staff to help develop and maintain excellent working customer relationships.
  • Oversee the collection of abandoned trolleys and ensure that they are quickly returned to customer pick-up points in a good, clean condition.
  • You will also be required to complete a weekly roster, provide training and coaching to all staff to ensure that they are able to undertake the requirements of their contracts of employment.
  • Dealing with customers including customer complaints referring this to your direct line manager.
  • Carry out general maintenance, inspection, cleaning and repairs to the trolley fleet on site.
  • Responsible for the communication between the workforce and your Regional Manager.

Qualifications

What to bring with you
  • Must live local to Milton Keynes and be able to get yourself to and from site in line with shift patterns.
  • Experience of running a small team desirable.
  • Previous experience in HR and Employment Law advantageous.
  • Must be reliable, punctual and customer focused
  • To liaise with employment agencies and HR and payroll departments
  • Basic understanding of Information Technology systems

Job Type: Full-time

Benefits:

  • Cycle to work scheme
  • On-site parking
  • Store discount
  • Wellness programs

Schedule:

  • Weekend availability

Supplemental pay types:

  • Yearly bonus

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