Fleet Audit Technician

2 weeks ago

Milton Keynes, Milton Keynes, United Kingdom Direct Tyre Management Full time

Job Purpose

The Fleet Audit Technician is responsible for ensuring Vehicle inspections are carried out at the agreed time intervals either by themselves on the customer site, or in conjunction with the Network partner. In addition, provide reporting / feedback via the inspection tool in terms of condition and recommended preventative maintenance actions. Eg Tyre swaps, tyre changes etc.

The role is vital to ensure vehicle legal compliance whilst working to reduce customer operating costs, achieve ESG goals, reducing any tyre use carbon footprint.

Principal Responsibilities

  • Completion of customer tyre inspections as per the schedule supplied by the operations support team.
  • Produce detailed inspection reports of findings through the Inspection tool.
  • Promote remedial actions and suggestions to the customer and internal DTM departments.
  • Liaise with customers and internal teams to schedule the completion of identified actions where required.
  • Provide support to customers in terms of product knowledge.
  • Work in to support customers, supply network and colleagues in relation to Operational requirements.
  • Provide exceptional customer service levels.
  • Identify opportunities for continuous improvement and enhancement of service delivery

Skills and ability

  • Commercial tyre knowledge
  • Tyre fitting experience / knowledge is required.
  • Be proficient in adhering to scheduled events and coordinating such.
  • Ability to build consensus and relationships among managers, partners, and employees.
  • Excellent communication skills both verbal and written.
  • Excellent organisational and multitasking abilities
  • Able to build rapport and professional relationships with customers across varied levels.
  • A sense of urgency – able to priorities and meet deadlines.
  • Ability to work under pressure whilst remaining calm.
  • Clear and logical thinker
  • Strong attention to detail.
  • Good IT skills in terms of MS Office Products
  • Must be able to work well in a team and work off own initiative.
  • The applicant must hold a full UK driving license which will be subject to driving license checks in line with the company insurance policy

Additional information

Your normal place of work will across the customer estate allocated. Travel to Head office (Blackpool) will also be required and overnight stays will be essential to successful undertaking of the role.

Job Type: Full-time

Pay: From £33,900.00 per year

Benefits:

  • Company car
  • Company pension
  • Life insurance
  • Work from home

Work Location: On the road

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