Windows 11 Deployment Engineer
2 weeks ago
The Role: As a Windows 11 Deployment Engineer, you'll be responsible for providing hands-on support to users as they transition to Windows 11 using Workspace One technology. Working in small teams, you'll deliver a high-quality, white-glove service, ensuring minimal disruption and a smooth experience for all users. Deployments will range from one-on-one remote sessions to classroom-style setups for larger groups.
What You'll Be Doing:
- Delivering a user-friendly and professional deployment experience, ensuring a smooth transition to Windows 11.
- Conducting both remote and classroom-based deployments, supporting up to 25 users per session.
- Troubleshooting and resolving any technical issues to ensure minimal downtime.
- Working closely with internal teams to ensure deployments are completed efficiently and effectively.
- Providing clear guidance and updates to end-users throughout the migration process.
- Experience with Windows 11 migrations and Workspace One deployment.
- Strong customer service skills with a user-first mindset.
- Good knowledge of O365 and Microsoft technologies.
- Familiarity with Apple Macs and their integration within a Windows environment.
- A positive, problem-solving approach with excellent communication skills.
- 2-3 years in a customer-facing deployment or 2nd Line Desktop Support role.
- Hands-on experience with Workspace One deployments.
- Must have active security clearance to be considered for this role.
- 5 days per week on-site in London.
- Some travel within the UK may be required.
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