Receptionist/Administrator

LHP Receptionist/Admin Support

• Hours: Full Time (35 hours)
• Contract: Permanent
• Location: In office - Lampeter

Job Description:

LHP Accountants are looking for a responsible Receptionist/Administrator to work at our Lampeter office to perform a variety of administrative and clerical tasks. As a receptionist, you will be the first point of contact for our company and you will need to have good people skills, providing support to the accounts team, assisting in daily office needs and overseeing Lampeter's general administrative activities.

The Receptionist/ Administrator will focus on:

Client and administrative duties

• Welcoming all visitors at the reception desk, providing information on where to wait and announcing their arrival to the appropriate individual
• Answering and screening phone calls in a polite and professional manner. Ensuring calls are redirected through appropriately and that any messages are taken accurately and communicated in a timely manner.
• All daily mail is to be received, sorted and processed efficiently ensuring that documents received reached the intended recipient.
• Ensuring that client records and information within the company are maintained and stored securely in line with privacy and GDPR requirements. Records that are no longer required are to be returned to clients in a timely manner.
• Monitoring and maintaining office inventory including furniture and stationary, reporting to the operations manager any required stock order or required repairs.
• Ensuring that client interactions provide basic and accurate information whether in person, via phone, or email
• Updating calendars and meeting schedules ensuring that the booking of the board room is monitored and confirmed/ declined as appropriate
• Support in maintaining office safety by adhering to safety procedures that are in place
• Undertake a range of administrative tasks such as scanning and filing
• Maintaining the visual presentation of the office environment, including meeting/ board rooms and reception
• Raising and processing client invoices
• Presenting the business with a positive attitude and professional appearance
• Assisting colleagues within own office as well as those based in other offices with administrative tasks

Operations

• Ensuring that all work completed complies with government guidelines and regulations
• To ensure that working procedures and practices reflect those set out by LHP Accountants in order to ensure a consistent approach across all locations

Skills and qualifications

Essential:

• Strong verbal and written communications skills and able to interact with people at all levels
• Ability to work in a fast-paced environment
• Professional attitude and appearance
• Excellent organisational and time management skills
• Multitasking and time management skills
• A good knowledge of the business, processes and services offered
• Ability to contribute positively as part of a team, helping with various tasks when required

Desirable:

· Ability to Speak Welsh

Other

Performing any other duties that may be deemed necessary to ensure the effective running of the business

To apply, please submit your CV.

Job Type: Full-time

Pay: From £22,750.00 per year

Benefits:

• Additional leave
• Bereavement leave
• Company events
• Flexitime
• Free parking
• Sick pay

Work Location: In person

Application deadline: 14/11/2025