MRO Sales Manager

About PULA Aviation Services Limited

PULA Aviation Services Limited (PASL) delivers comprehensive aviation support across aircraft ownership, management, operations, and special mission services. We serve clients in business, commercial, and general aviation, offering tailored solutions that optimise efficiency, safety, and performance. PASL encompasses several industry-leading businesses, including Airpart Supply Limited, ASG Limited, Centreline AV Limited, JMI – Jet Maintenance International, and Pula Aircraft Sales.

We are seeking an experienced MRO Sales Manager to join our Sales and Business Development team. This role is key to driving growth across ASG, JMI, and PASL's Maintenance, Repair & Overhaul (MRO) offerings.

Position Overview

Reporting to the MRO Business Development Manager, the MRO Sales Manager will be responsible for the full front-end sales cycle and customer relationship management. The role will focus on developing new business, managing existing accounts, and expanding the customer base across PASL's MRO platforms.

Key Responsibilities

• Identify, target, and engage with new customers and business opportunities in collaboration with the BD Manager.
• Work with Engineering Planning and Service teams to prepare accurate cost estimates and proposals for customers.
• Take full accountability for achieving agreed sales targets.
• Drive new business development through prospecting, qualification, commercial strategy, proposal development, negotiation, and contract closure.
• Manage the MRO sales pipeline, customer visit schedules, and provide weekly sales activity reporting.
• Own and nurture customer relationships through effective account management, ensuring post-input customer satisfaction. Understand client requirements and coordinate with technical teams to deliver tailored maintenance solutions.
• Participate in trade shows, conferences, and networking events as required.
• Collaborate with marketing teams to support the creation of customer-facing bid documents and proposals.
• Demonstrate in-depth knowledge of PASL's capabilities and maintain a professional representation of the Group to customers, OEMs, vendors, and partners.
• Work collaboratively across PASL businesses to cross-sell services and provide internal cover when required.

Experience & qualifications

• Full driving licence.
• Minimum 
  5 years' experience in aviation
  , ideally within an MRO environment.
• Strong understanding of maintenance processes (base/line maintenance, engine/APU overhaul, component repair, Part 145 operations and regulations).
• Ability to interpret technical documentation (workscopes, engineering data, maintenance forecasts).
• Proven track record in selling MRO services, modifications, or parts.
• Experience in customer account management and long-term maintenance agreement negotiation.
• Demonstrated ability to develop commercial proposals and pricing strategies.
• Experience with RFPs, tenders, PBH/Power-By-the-Hour contracts, or maintenance support agreements.
• Knowledge of CAA/EASA Part 145, Part M, and Part CAMO.
• Understanding of safety, compliance, and quality requirements within an MRO environment.

Skills & Competencies

• Strong technical acumen in aircraft systems and maintenance planning.
• Ability to convert technical requirements into commercially viable solutions.
• Strong understanding of costing, margin analysis, and pricing models.
• Excellent communication, negotiation, and presentation skills.
• Ability to liaise effectively with engineering teams, OEMs, vendors, and operator executives.
• Exceptional relationship-building and customer service skills.
• Strategic thinker with strong market analysis capabilities.
• Proficient with CRM platforms (e.g., Salesforce, HubSpot).
• Advanced skills in Microsoft Excel and strong proficiency in PowerPoint.
• Familiarity with aviation maintenance software (Aerotrac, Corridor, TRAX, Ramco, etc.) is advantageous.

Salary & benefits

• Competitive salary commensurate with experience
• Performance-related bonus scheme
• Hybrid/remote working arrangements considered
• Company pension scheme
• Death-in-service insurance
• Private healthcare including Cash Plan
• Shopping and wellbeing discounts
• Electric Vehicle Salary Sacrifice Scheme
• Cycle to Work Scheme
• Technology purchase scheme
• Employee referral programme

To apply for this role, please send your CV to