Hospitality Supervisor

We have an exciting opportunity to become our new Hospitality Supervisor at one of our workplace restaurants in London EC2N 4BQ.

This is a permanent position working 40 hours a week. Core hours are Monday to Friday, 7am to 3:30pm. Some overtime will be required in order to cater for hospitality events in the evening and very occasional Saturdays. All ovetime will be paid at time or time-and-a-half.

Wilson Vale is an established, quality-led contract caterer. We work with amazing clients across the UK who place huge value on great food as a key part of their culture and community. We work in office restaurants, independent schools and at conference venues with the same high-end ethos throughout.

Our culture unites us. We stand for craft, quality, creative freedom, forward thinking and integrity. We never compromise on our commitment to fresh, seasonal produce and the fantastic people that make it all happen

Our hospitality team takes pride in offering a diverse range of cuisines in a vibrant and ever-changing setting, whether it's preparing meeting rooms, serving delicious buffet lunches, or creating memorable fine dining experiences.

We are looking for someone with experience as a Hospitality Supervisor that can inspire and motivate their team yet retain a hands-on approach to the operations. You will assist in heading up the team and build on successes to deliver the highest standards of food and customer service across the site.

RESPONSIBILITES:

• Oversee day-to-day hospitality operations, ensuring exceptional service standards.
• Lead, train, and inspire a high-performing team.
• Deliver a wide range of hospitality experiences
• Collaborate with chefs to create bespoke, innovative food offerings.
• Maintain excellent organisation and presentation standards
• Support staff development through training
• Manage budgets and drive efficiency across operations.

ABOUT YOU

• Passionate about great food, service, and creating memorable experiences.
• Experienced in leading successful hospitality teams in premium or high-volume settings
• Organised, proactive, and calm under pressure.
• Highly organised, proactive, and able to multi-task under pressure
• A strong communicator with excellent people skills.
• Flexible, creative, and committed to continuous improvement.

OUR CULTURE

• Craft at our core – we pride ourselves on our craft-skilled chefs who create wonderful fresh food from scratch
• It's all about the food – the menu is the most important document our chefs write every week
• Quality, seasonal ingredients – 300+ British suppliers and our chefs can source locally
• Freedom to create – our teams love to cook up exciting food themes and pop-ups to keep the food fun
• Support like no other – our business was founded by family and we have stayed true to those same family values of nurturing development, protecting our values and building trust and loyalty
• Making food that not only tastes great but is good for the planet. We have always had a strong environmental ethos and are dedicated to our social and environmental commitments
• We believe in tailored training and opportunities to build your career with us

WILSON VALE PERKS

• Our working hours are some of the best you'll find in catering - we are strong believers in work-life balance
• Our working environment is fun and inspiring, with excellent career development opportunities
• Craft Works – Free craft-focused career development training programme
• Paid training bespoke to you
• Access to our Employee Assistance Programme- your wellbeing is very important to us
• Online employee benefits scheme - monetary savings on everyday items
• Your Birthday off every year after 1 years' service.
• Enhanced Maternity Pay

Wilson Vale is an equal opportunities employer that strives to create an inclusive working environment for all. We are committed to supporting our people and do not tolerate discrimination of any kind. From each and every person in our catering teams, to our operations and central support teams – everyone at has a voice.