Deputy Manager

About ASPACE2

ASPACE2 is a vital social enterprise, dedicated to delivering quality services and continuous improvements for our trainees—people with learning difficulties and disabilities. This role is key to the overall success of the organization.

The Role

We are seeking a talented, skilled, and passionate Deputy Operations Manager to join our senior management team and work closely with the Operations Manager and Managing Director. You will provide strategic direction and leadershipacross the organization, managing staff effectively and ensuring the needs of our trainees are met through the highest standards of operational and service delivery.

You will be instrumental in driving organizational quality and continuous improvement. The job requires a high degree of initiative, drive, passion, and a solution-focused approach.

Key Responsibilities

• Operational Management: Oversee the overall day-to-day running of ASPACE2, including all programmes and services for clients and trainees. This includes the day-to-day management and development of staff within our social enterprise.
• Person-Centred Programmes (PCPs): Lead the design, delivery, and implementation of effective Person-Centred Programmes (PCPs). You will also play the main role in the preparation and submission of individual developmental programmes.
• Quality & Improvement: Lead the organization in continuous improvement and the delivery of quality standards. Implement developmental plans and monitor organizational performance against targets.
• Staff and Trainee Support: Build the knowledge, skills, and professionalism of support staff. Ensure each trainee has an individual training plan designed to build their independence and skills. Mentor staff and trainees in understanding training programmes and practice.
• Stakeholder Engagement: Develop and maintain relationships with a variety of professionals. Oversee the recruitment of trainees, liaising with social workers, parents/carers, and multi-disciplinary teams.

Essential Criteria

To be successful in this exciting opportunity, you must meet the following:

Qualifications & Experience:

• Understanding of the learning disability field.
• Minimum of 2 years' experience of managing the operations of a small or medium day opportunities organization and/or social enterprise, with at least 2 years at a leadership level.
• Significant experience of successfully building, leading, and working with multiple teams, including setting objectives and managing performance.
• Demonstrable experience of overseeing quality and performance improvement models for organizational success.
• A minimum of 3 years paid employment within an adult support setting.
• Financially astute and analytical with a proven track record of interpreting organizational budgets and financial forecasts.
• Proficient in the use of databases and information management systems for reporting.
• Track record of driving change, fostering a culture of ideas and innovation, and instilling new thinking amongst colleagues.

Plus ONE of the following qualifications:

• Educated to degree level.
• A Professional qualification (e.g., RNLD, AHP, or Teaching).
• Level 5 Diploma in Leadership for Health and Social Care (Adults' Management / Adult's Residential Management) (Wales and Northern Ireland) AND 2 years paid employment experience in an adult health and social care setting.

Reporting Structure: You will report to the Operations Manager and be responsible to the Managing Director.

If you are a talented leader with a passion for our mission and the skills to drive operational excellence, we encourage you to apply

Job Type: Full-time

Pay: From £26,780.00 per year

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount
• Employee mentoring programme
• On-site parking
• Sick pay

Experience:

• Management: 2 years (required)

Work Location: In person