Digital Communications Officer

Salary: Starting from £36,272 + benefits

Role duration: 12 months FTC ( Jan 2026- Jan 2027)

The purpose of this role is to support the Digital Communications Manager in promoting, strengthening and protecting the reputation of the Academy by delivering and evaluating digital campaigns across key communications channels that engage and influence new and existing audiences.

 You will achieve this by creating high-quality, engaging written and visual content that is on brand and optimised for different audiences and digital channels used by the Academy, including social media channels (LinkedIn, X, Instagram, Bluesky and YouTube), email and our website. You will work closely and collaboratively with colleagues across the Academy and external partners, including influential UK and international medical researchers as well as patients, carers and the public, to help shape our work.

About the role – what you will be doing

• Prepare engaging written and visual content for social media, email campaigns and the Academy website in collaboration with the Digital Communications Manager, Creative Content Manager and the wider communications team.
• Work on projects and tasks across social, email, website and content creation as required
• Implement evidence-based digital comms plans, focusing on optimisation, consistency, accessibility, engagement and impact. 
• Work with colleagues to identify and action digital opportunities and projects, connecting with diverse audiences and stakeholders, while being aware of new technologies, such as AI, with consideration to ethics and reputational risk.
• Embed user experience, accessibility and audience needs throughout your work.
• Effectively record and monitor digital data and metrics, adopting a data-driven approach to projects.
• Use our email marketing and CRM platforms, Dotdigital and Salesforce, to manage and deliver email campaigns.
• Support the capture and editing of short-form video content and post as part of multi-platform campaigns.
• Develop and maintain effective working links with appropriate representatives at peer organisations including other National Academies, Government departments, universities and research funders.

Closing date for completed applications is 8 December 2025.

Interviews will likely be held online on 18 December 2025.

Please note we are unable to offer visa sponsorship at this time.

Requirements

 About you – what you bring to the role (your key skills and abilities)

• An interest in science and health communications. 
• Knowledge of digital communications platforms, such as content management systems (CMS), customer relationship management (CRM) systems and email marketing platforms.
• An interest in current social media and digital trends including the production and use of short-form video content.
• Skills in digital monitoring, evaluation and reporting, including knowledge of reporting tools for social media, email marketing and websites, ideally including Google Analytics.
• Excellent written and verbal communication skills with an eye for visual content design, plus the ability to turn written copy into engaging and accessible digital content for use across social media, websites and email.
• Team player who enjoys working collaboratively and supporting colleagues. 
• Strong organisational skills with the ability to manage multiple tasks and meet deadlines. 
• Anticipates reputational risks and takes ownership to ensure robust results, alongside being able to work flexibly and to deadlines on reactive communications projects.

Download the job description.

Benefits

• Salary progression framework
• Hybrid and agile working
• 29 days annual leave including Christmas closure dates, plus bank holidays (pro rata)
• Regular organisation-wide Wellbeing Days
• Pension (the Academy offers a flexible contribution structure with a minimum employer contribution of 8% up to a maximum of 13% of gross salary, with an employee contribution ranging from 3% to 8%)
• Life assurance
• Vitality Private Medical Insurance, on completion of probation
• SimplyHealth Cash Plans, on completion of probation
• Season ticket travel loan (interest free), on completion of probation
• Cycle to work scheme, available on completion of probation
• Family friendly benefits – enhanced maternity and paternity leave (subject to qualifying period), coaching for parents returning to work
• Subscription to Headspace and Class Pass
• Staff training to support your development including EDI training (you can see more information on our EDI values, principles, and behaviours here) 

For information about the Academy and our strategy click here. 

Click here for information about working at the Academy and the agile and flexible working style available and the full range of staff benefits