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Operations Manager SLT

2 weeks ago

Bourton on the Water, Gloucestershire, United Kingdom The Rooflight Co. Full time £55,000 - £65,000 per year

Founded over 30 years ago, The Rooflight Co is a successful, employee-owned Cotswolds business with approximately 40 employees, designing and manufacturing rooflights and roof windows for the UK construction / specification market.

As a Company, we are open and communicate clearly and regularly with everyone. We recognise and value the strengths each person brings to the team. We continuously challenge the norm to make improvements. We implement change.

Our vision, in line with our guiding principles, is to be the preferred choice of customers and employees, showing we care by adding value and feeling valued; creating our legacy through innovation, long term sustainability and growing exceptional people.

The purpose of the role is to
lead, coordinate, and continuously improve all operational activities across Planning, Procurement, Warehouse, and Production

, ensuring the business delivers
in full, on time, and to the required standard.

Reporting to the Managing Director, as Operations Manager you will
own the entire fulfilment and procurement process

— aligning people, materials, suppliers, and schedules — and will be
accountable for embedding the systems, routines, and disciplines

that underpin efficient, safe, and consistent manufacturing performance.

A key focus is to
develop supplier relationships and purchasing discipline

, securing the materials and partnerships that enable reliable, cost-effective fulfilment. The Senior Operations Manager will also lead the
ERP integration of planning, procurement, and manufacturing

, ensuring accurate visibility and control from order entry to dispatch.

This role sits within the
Senior Leadership Team (SLT)

and is accountable for operational performance, delivery standards, and supplier alignment. It will also play a key role in
onboarding new product lines

into production — ensuring manufacturing readiness, accurate costing, and quality assurance.

The position will
develop into an Operations Director

role as business maturity, leadership capacity, and strategic breadth grow.

You'd be joining a successful a successful, growing, values-led, customer-focused organisation and become an employee-owner.

Core Accountabilities

  1. Operational Leadership & Fulfilment Ownership

  2. Procurement & Supplier Relationship Management

  3. ERP & Systems Governance

  4. Planning, Materials & Warehouse Management

  5. Manufacturing Excellence & Continuous Improvement

  6. Health, Safety & Quality Oversight

  7. People, Culture & Leadership

  8. New Product Introduction (NPI) & Onboarding

Qualifications and Experience…

Qualifications:

1. Degree or relevant qualification in Business Administration, Lean Six Sigma, Project Management, CIPS, or a related field (preferred but not essential).

2. Leadership or management training/certifications (e.g., ILM, CMI Level 3+ in Management and Leadership).

Experience
:

1. Operations Strategy & Process Implementation

·    Proven track record in senior operational leadership within a Manufacturing Environment.

·    Ability to define KPIs, and performance measurement frameworks.

·    Experienced in process improvement, operational strategy and ERP data-led decision making.

·    Ability to analyse performance data and embed processes to enhance efficiency and effectiveness.

2. Leadership & Culture Building

·    Strong leadership in motivating and coaching individuals to achieve high performance.

·    Knowledge of employee engagement techniques to drive commitment and retention.

·    A pro-active, commercially minded leader who enjoys empowering teams and driving results.

What we value…

As an employee-owned business, our mission is driven by our three Guiding Principles - Values-led Culture, Innovation and Long-term Sustainability. These principles guide our Directors, Trustees and Co-owners in their decision-making and activities.

To succeed, you will need to demonstrate that your values and behaviours are aligned with our five values – Ownership, Focus, Professionalism, Resilience and Pride - each associated with specific behaviours. Together, they create an atmosphere where personal growth is encouraged, nurtured, and recognised.

The Package…


• Company Profit Share – First £3,600 tax free


• Bonus- Up to 10% of salary- Based on fulfilment, cost & improvement targets


• % Employer Pension Contribution (Minimum 5% Employee Contribution)


• Electric Vehicle Lease & Tax Saving Scheme + company subsidised charge points


• Additional Holiday- 25 days + Bank holidays rising to 27 days with years of service + Birthday Day Off


• Life Assurance


• Health Cash Plan


• Assistance & Wellbeing Plan


• Long Service Awards


• Co-owner Events


• Cycle to Work Scheme

Working pattern: Monday-Friday

Location: Bourton on the Water

Salary: £55,000-£65,000 per annum + Bonus up to 10% of salary + Profit Share

Are you right for us – are we right for you?

Please apply by sending your CV and cover letter to Natalie Moss  and tell us why this is the right role for you.