Compliance Officer

10 hours ago

Gloucester, Gloucestershire, United Kingdom Gloucester City Homes Full time

Gloucester - Hybrid with 2/3 days working from office

Permanent, Full-time (37 hours per week)

About Us
At Gloucester City Homes (GCH), we're proud to create homes and communities where people can thrive. We're committed to delivering safe, high-quality housing and outstanding customer service. Join a forward-thinking organisation that invests in its people, embraces innovation, and lives by its values every day.

The Role

We're looking for a dedicated Compliance Officer to play a vital role in keeping our homes safe and compliant. You'll be responsible for ensuring that all statutory checks, servicing, repairs, and installations are completed efficiently and to the highest standards across our property portfolio.

You'll work closely with contractors, colleagues, and auditors to ensure compliance across key areas such as gas, electrical, fire safety, water hygiene, lift maintenance, asbestos, and damp and mould management.

What You'll Do

  • Plan, monitor, and report on all compliance activities to ensure statutory and regulatory requirements are consistently met.
  • Lead on access resolution activities to achieve 100% compliance across all legal obligations.
  • Maintain accurate compliance records and certification data to support audits and legal requirements.
  • Collaborate with managers and contractors to assess competency and performance.
  • Handle customer and colleague queries and complaints with professionalism and efficiency.
  • Support the development and review of compliance policies and procedures.
  • Promote innovation and value for money in compliance service delivery.

What You'll Bring

  • Understanding of statutory compliance requirements in areas such as gas, electrical, fire safety, water hygiene, lifts, asbestos, and damp and mould.
  • Ability to interpret and apply compliance standards and policies.
  • Strong organisation and communication skills with a collaborative, solutions-focused approach.
  • Experience managing compliance records and audit processes.
  • Confidence dealing with contractors and customers in a professional, customer focused manner.

Qualifications

  • GCSE (or equivalent) in English and Maths (essential)
  • Level 4 Certificate in Housing Management (or willingness to work towards (desirable)
  • ASCP Level 2 Award in Asset and Building Compliance Awareness (or equivalent) (desirable)

Our Culture

At GCH, how we do things matters. We live our #BeTheDifference framework every day — We Adapt, We Inspire, We Own It, and We Care.

If you're someone who takes pride in their work, embraces change, and is passionate about making a difference to our customers and communities, we'd love to hear from you.

Ready to be the difference?

Apply today and help us deliver safe, compliant homes that make a real impact.

Closing Date - 19th November 2025.

GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date

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