Internal Communications

Location | Head Office, Tottenham Court Road, London

Working style | Hybrid

NEXT Wholly Owned Brands…

Our growing portfolio includes Lipsy, Love & Roses, Friends Like These, Beauty at NEXT, Nothing Ordinary, and Seraphine — all available through , connecting with millions of customers across the UK and beyond.

At the heart of our business is a passionate team driven by creativity, innovation, and a shared ambition to deliver exceptional results. We foster a culture where individuality is celebrated, curiosity is encouraged, and challenging the status quo is part of how we grow.

Role Purpose

You will be part of the Internal Communications & Culture team responsible for keeping our colleagues informed on all news and initiatives across the business, looking after employee listening as well as building our culture and community via wellbeing and charity initiatives. 

This role reports into our Senior Internal Communications and Culture Manager, working closely with the wider People Team, Learning & Development and Marketing teams across our brands. 

Role Responsibilities

• Support with planning and developing initiatives across internal communications, employee engagement surveys, wellbeing and charity
• Support with the project management, planning, and content development for internal campaigns, wellbeing events, charity fundraising, and our annual engagement survey

Internal Comms & Employee Surveys:

• Plan and update our Internal Communications tracker
• Design, write, edit and proofread communications for different communications channels: weekly newsletter, intranet, town halls, etc. 
• Champion our tone of voice and culture, partnering with stakeholders across our brands to drive internal awareness and engagement on their campaigns (product launches, events, etc.)
• Maintain and update our internal intranet with brochures, publications, events and launches, liaising with department stakeholders to ensure information is up to date and relevant
• Support with organising Town Halls
• Manage our internal comms inbox
• Collate and analyse data on our internal communications performance (Instagram & newsletter likes and views, events - sign up forms, etc.)

Wellbeing & Charity Engagement:

• Ideate, design and organise wellbeing events to support the execution of our wellbeing strategy 
• Partner with external charities and our internal charity ambassadors to develop and execute charity events and communications.
• Manage our volunteering process to the Soup Kitchen 
• Keep our internal communities and ambassador groups informed and engaged (wellbeing, charity, run club) 
• Research best practice content for communications and engagement, always making sure we are improving, testing and learning 

Role Requirements

• A people-person, with a keen interest in wellbeing and charity 
• A storyteller with the ability to engage, excite and inform
• Interest in ideating and organising events  
• Experience in event management 
• Previous experience in managing a communications calendar
• Excellent planning and organisational skills
• Creative flair with design of communications
• Ability to manage and influence stakeholders
• Keen interest in data collection and performance review
• Exposure to budget management
• Interest in managing multiple projects 

Diversity & Inclusion

We recognise that our differences are what make us who we are. We want people to want to work for us and be their true selves. We are dedicated to attracting and developing a talent team, and recognise that all unique backgrounds and experiences contribute to our future success.

We want to create an inclusive and inspiring environment where individuals feel valued and respected, and where people can achieve their full potential and be their very best, whoever they are.

Wellbeing

We believe that wellbeing is having the opportunity to achieve your full potential, cope with day to day pressures, be productive and thrive in all aspects of your life. We encourage a culture that promotes and enables us all to achieve positive wellbeing, by focusing on mental, physical and financial health.