Operations Technician, St Marys, Isles of Scilly

2 weeks ago

Isles of Scilly, Isles of Scilly, United Kingdom South West Water Full time £25,500 per year
At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We're proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have huge ambitions. Not only are we committed to reaching net-zero by 2030, but we've also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come. So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
We currently have an opportunity available for an Operations Technician to join our team working on St Marys. Joining us on a full-time, permanent basis, you will receive a competitive salary of £25, 300 per annum (with the opportunity to join the Operator Progression Scheme), plus benefits.
It is a busy and varied role where good communications, and a flexible approach to team work is essential. You'll be based mainly on St Marys, but you'll be required to work on other islands when necessary. Responsibilities of our Operations Technician:
  • Monitoring and managing raw water sources to ensure they are optimised for use on the islands
  • Operating and maintaining water (and in the future waste water) treatment processes in accordance with operating protocols, ensuring best practice is always maintained.  This includes the daily operation and maintenance of the St Marys desalination plant and Porthellick Water Treatment Works
  • Completing proactive and reactive maintenance across all islands in a timely fashion to ensure continuous supply of high quality water.
  • Repairing and replacing network assets, responding to reactive bursts, ensuring effective hygiene precautions are always discharged
  • Calibrating instrumentation used in the treatment or network processes, documentation of readings, analysing trends in water consumption and potential identification of leakage
  • Using handheld or online technology to determine water system status and potential fault diagnosis
  • Communicating effectively with customers and stakeholders, ensuring issues are escalated as necessary and effectively logged in corporate systems
  • Communicating effectively with the wider business and management, ensuring a transparent and open approach to work.  Working with our Engineering department to develop new solutions and delivering investment to the islands
  • Keeping tools, equipment and consumables in good working order and replenished according to the inventory lists
  • Participation within a standby rota
  • Undertaking grounds maintenance including strimming and general site repairs
What we are looking for in our Operations Technician:
  • 5 GCSE's at grade A-C or equivalent in Maths, English and a Science subject
  • A proven ability to work within a team environment but also on your own
  • A proven ability to communicate and liaise effectively with team members and external customers
  • A full UK driving licence- The ability to work within a framework that ensures adherence to operational procedures and risk assessments
  • The ability to prioritise daily duties and, on occasion, conflicting demands
  • Ideally previous experience of working within a utility-related or similar industry
  • The ability to assimilate and analyse information/intelligence from a range of sources
  • The ability to ensure that reactive issues are progressed and dealt with effectively and efficiently
Closing date: 19th November 2025
Please click apply on our website or email [email protected] for further information.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.   Our core values which are essential to our success are:   Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge.

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