Administrator

Join McCarthy Stone as an Administrator – Make a Difference Every Day

McCarthy Stone is looking for an organised, proactive Administrator to support our vibrant Llys Isan community in Llanishen, Cardiff. In this rewarding role, you'll be central to enriching our homeowners' experience by delivering exceptional service and seamless support, alongside our Estate Manager.

Position Details:

• Hourly rate: £12.85 per hour
• Hours: 15 hours per week, Permanent contract. Monday to Friday as needed throughout the year. 

Why You'll Love Working Here

• Beautiful Work Environment: Enjoy a modern facility designed for comfort and care.
• Supportive Team: Collaborate with dedicated colleagues who are passionate about making a difference.

Comprehensive Benefits:

• Work-Life Balance: 20 days, plus bank holidays (pro rata for part-time)
• Financial and Wellness Support: Access life insurance, a company pension, and a 24/7 Employee Assistance Program offering counselling, mental health support, and more.
• Exclusive Discounts: Benefit from discounts on McCarthy Stone apartments for employees and immediate family, opportunities to stay in guest suites across our UK developments, and discounts on gift cards for top brands and restaurants.

Role Highlights:

As our Administrator, you'll welcome visitors, manage calls, and provide essential administrative support for our residents and the Estates Manager. Your role will include coordinating newsletters, managing bookings, supporting lunch reservations, and organising domestic rotas. Your attention to detail and friendly personality will make each resident feel valued.

What We're Looking For:

• A caring, friendly personality eager to make a difference.
• Strong communication skills and a helpful attitude.
• Previous work experience in an administrative role is an advantage.
• Confidence in using Microsoft Office and excellent time-management skills.

Why McCarthy Stone?

Recognised as a great place to work, this role offers immense personal satisfaction and the opportunity to truly impact the lives of older adults.

Ready to Make a Difference? Apply now We review applications promptly and may close the position early for the right candidate.

Please note that we do not offer sponsorship and only consider UK-based applications.

About Us

As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people.

We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list

Our Customers

The Benefits

24 days annual leave

Pension
plan

Life
assurance

Employee assistance helpline

Health
screening

Eyecare voucher scheme

Long service award

Testimonials

"I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team."
Linda Diamond – House Manager

"Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks … it's all about our great people and how welcome they make you feel … even if it was through a screen"
Andrea Waldron - Senior HR Business Partner

"From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments."
Emily Bishop - Principal Planning Associate

"Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding."
Caroline Craig-cordel – Sales Consultant

"I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time."
Stan Smolyar – Head of Brand

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