Gas Engineer

Job Title: Gas Engineer

Contract Type: Permanent

Salary: £42,368.91 Per Annum

Working Hours : 40 hours per week

Working Pattern: Monday - Friday, Hybrid

Location: Arlington, London

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as a Gas Engineer

Riverside Property Services manages the repairs and maintenance service to over 24,000 properties across London, the Southeast and Home Counties.

Riverside Property Services undertakes repairs, servicing, voids and planned maintenance work to our customers' homes via our in-house team and a variety of contractors and service providers who are employed on our behalf. This includes repairs to general needs, leasehold, market rent and our specialist Care and Support schemes. Our work also includes statutory and regulatory compliance checks.

As a Domestic Gas Engineer, you will be responsible for delivering high-quality gas servicing, repairs, and installations across Riverside's housing stock. Operating under the guidance and instruction of the Technical Supervisor, you will ensure work is carried out safely, efficiently, and in accordance with Gas Safe standards, regulatory requirements, and internal procedures. Your work will directly support Riverside's goal of achieving 100% compliance and delivering a customer-first, right-first-time service

About you

We are looking for someone who has:

• Current ACS qualifications: CCN1, CENWAT, CKR1, HTR1, CPA1
• G3 (Unvented Hot Water Systems)
• NVQ Level 2 or 3 in Plumbing & Heating (or equivalent BPEC/LCL)
• Water Regulations (WRAS) & Part L (Energy Efficiency)

Why Riverside?

At Riverside, we're a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you'll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview.

Applications may close before the deadline, so please apply early to avoid disappointment.

Role Profile

• Carry out annual gas safety checks (LGSRs), responsive gas repairs, boiler diagnostics, and heating system upgrades to a high standard
• Undertake gas boiler and appliance installations, ensuring full commissioning and certification
• Attend no-heating/hot water breakdowns and respond to emergency callouts as part of the out-of-hours rota.
• Ensure all works comply with Gas Safety (Installation & Use) Regulations and Riverside procedures
• Accurately complete all required documentation, including CP12s, warning notices, job reports, material requests, and risk assessments.
• Use electronic handheld systems for job management, compliance capture, and photo evidence.
• Maintain tools, PPE, and van stock to required standards and carry out regular vehicle inspections.
• Report any safety concerns, incidents, or non-compliance issues to the Supervisor immediately.
• Ensure safe isolation and reinstatement of gas and associated electrical systems.
• Deliver a professional, courteous, and respectful service to all residents, resolving issues promptly.
• Communicate clearly with customers regarding the nature of the work, estimated timeframes, and any necessary follow-up actions.
• Support vulnerable customers sensitively, following safeguarding protocols where applicable.
• Attend toolbox talks, 1-2-1s, team briefings, and technical training as scheduled by the Technical Supervisor.
• Collaborate with Admin, Planning, and other trades to ensure efficient job completion and resident satisfaction.
• Provide informal feedback on recurring issues, material defects, or training needs to help improve service delivery.
• Be available to work overtime and participate on out of hours rota, in line with the business requirements.

Person specification

Knowledge, Skills and Experience

Essential

• Current ACS qualifications: CCN1, CENWAT, CKR1, HTR1, CPA1
• G3 (Unvented Hot Water Systems)
• NVQ Level 2 or 3 in Plumbing & Heating (or equivalent BPEC/LCL)
• Water Regulations (WRAS) & Part L (Energy Efficiency)
• Experience in domestic gas work (servicing, repairs & installs)
• Full UK Driving License
• Strong technical diagnostic skills and attention to detail
• Confident using mobile job management systems (e.g., Oneserve, DRS)

Desirable

• Awareness of working in a social housing or DLO environment
• Experience working with vulnerable tenants
• Electrical competency (e.g. Part P or Essential Electrics)
• Health and Safety awareness (manual handling, asbestos awareness, lone working)
• Commercial gas qualifications