Security Installation Engineer

Role:Security Installation Engineer

Location: Guildford and Surrounding Area

Salary: £35,000 to £40,000 per annum, plus paid overtime, call-out retainer, and time off in lieu.

Company: Fairlea Online Limited - Fairlea Online Limited

Hours: Monday to Friday 08:00 to 17:00

Fairleaonline are looking for an experienced Security Installation Engineer to join our team. You'll be responsible for installing, commissioning, and maintaining security systems to NSI standards, while providing excellent service and support to our clients.

This is a fantastic opportunity to join a well-established company that values professionalism, technical expertise, and long-term relationships with both staff and customers.

Main Purpose of the role:

The Security Installation Engineer is responsible for delivering high-quality installation, commissioning, and maintenance of security systems in line with NSI standards. The role exists to safeguard customers' people, property, and assets by ensuring that solutions are installed effectively, maintained to industry best practice, and supported with excellent customer service. The Engineer acts as a trusted representative of the company, combining technical expertise with professionalism to build lasting client relationships.

Main responsibilities:

The role of Security Installation Engineer will involve, but is not limited to, the following responsibilities:

• Install, test, and commission security systems to NSI standards.
• Liaise with customers in a polite, professional, and customer-focused manner.
• Accurately record installation details, service notes, and technical information.
• Participate in the out-of-hours call-out rota.
• Support management in maintaining consistently high standards across all projects.
• Represent the company in a professional and trustworthy manner at all times.
• Undertake additional reasonable duties or support colleagues as directed by the Manager or Directors.

Essential:

Hold a full clean UK driving licence (essential).

Skills

• Strong written and verbal communication skills.
• Ability to prioritise and organise workload to meet tight deadlines.
• Effective interpersonal skills, including the ability to communicate clearly with clients.

Knowledge

• Experience required with Texecom, Scantronic, Ajax, Dahua, Hik Vison and Paxton systems.
• Minimum 5 years' experience in the security industry, working to NSI standards.
• Ability to work safely and confidently at heights.
• Sound technical knowledge of installing and maintaining security systems.

Mindset

• Professional, reliable, and customer-focused.
• Team player, able to work collaboratively with colleagues across departments.
• Self-motivated, with the ability to follow instructions and work independently.
• Flexible approach, willing to participate in the call-out rota and adapt to business needs.
• Proactive in identifying improvements to processes and systems.
• Keen to undertake continuous professional development and training.

Desirable:

Skills

• Advanced IT literacy, particularly for IP-based systems.
• Ability to produce clear technical documentation and reports.

Knowledge

• BTEC or equivalent qualification in security systems.
• IPAF certification.
• Familiarity with the local area and routes.

Pre-employment checks:

Due to the secure nature of this role, all candidates must undergo BS7858 checks to comply with NSI regulations.

Why Join Us?

• Private Health Insurance - (subject to length of service).
• Medical Cash Back scheme – Health Shield (subject to length of service).
• 28 days per annum (including 8 national holidays), increasing to 33 (including 8 national holidays), after 1 year service.
• Additional discretionary leave given over Christmas period.
• Competitive Salary
• Salary Sacrifice Pension Scheme (subject to eligibility).
• Cycle To Work Scheme – administered through 'Green Commute Initiative' (subject to qualifying criteria).
• Electric Car Scheme – administered through 'The Electric Car Scheme' (subject to qualifying criteria).