Pupil and Parent Support Assistant

13 hours ago

Trowbridge, Wiltshire, United Kingdom Willowbrook Primary Full time

Willowbrook Primary School is looking for a personable and motivated Pupil and Parent Support Assistant to join its dedicated team and offer support to our pupils and their families. For prospective applicants looking for more hours, this role could also be done in conjunction with the Admin Officer role.

Working Hours: Part Time (13 hours per week, 38 weeks per year, no Teacher Training Days). Required: January 2026.

We are a small, warm and welcoming school, educating children between the ages of 4 and 11 years. Located in the heart of Trowbridge in Wiltshire, we are part of inclusive community where we respect, appreciate and support each other and our environment. We believe in valuing each child as an individual and encourage all children to reach their potential so they can flourish personally, academically and with a sense of pride. Our dedicated staff have the highest aspirations for all our pupils and are committed to providing them with a rich and inspiring education that will nurture them as well-rounded individuals with the confidence, ability and desire to make the world a better place. We recently joined Acorn Education Trust, which provides exciting opportunities to collaborate and improve local education.

As a Pupil Parent Support worker, you will be required to provide a range of support to our children and their families, helping to address any challenges and improve outcomes. This may include helping children with SEN needs, behavioral, emotional and social development and communication skills, while also supporting parents with parenting techniques, family issues and providing advice on how to access to other support services.

We are looking for someone who:

  • Has excellent interpersonal and communication skills and is able to work with a variety of pupils, staff, parents and external agencies;
  • Enjoys working with children and can develop positive working relationships with them;
  • Has superb attention to detail and organisational skills;
  • Has the ability to deal with new challenging situations;
  • Has previous experience in supporting children / families;
  • Is a strong team player, who is able to work effectively with our hardworking team on whole school issues;
  • Is dedicated, self-motivated and consistent;
  • Is an active listener with the ability to be sympathetic and supportive, but firm when needed;
  • Is committed to improving the life chances of all children;
  • Has experience working with young people with SEND / behaviour needs (desirable);
  • Is willing to learn and attend relevant training.

We can offer the successful candidate:

  • An ambitious and vibrant place to work, with enthusiastic children and staff who are passionate about learning;
  • A workplace where everyone feels valued and supported;
  • Opportunities for training and progression;
  • The support of Acorn Education Trust, with excellent opportunities to work with experienced colleagues;
  • A supportive and clearly defined induction procedure.

For information about this role, including a full Job Description and Person Specification, please read our Applicant Information Pack. If you have any additional questions, please contact our school admin office on:

Closing Date: Friday 2nd January 2026 at 12pm

Interview Date: Tuesday 7th January 2026

Please note: while the closing date for applications has been set, we reserve the right to interview and appoint a suitable candidate upon receipt of an exceptional application. Therefore, we would encourage prompt application for this position.

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