Customer Services Officer

2 weeks ago


Chichester, West Sussex, United Kingdom Chichester District Council Full time £26,824 - £28,642 per year

Salary

£26,824 - £28,142

Contractual hours

37

Basis

Full time

Package

26 days paid AL pro rata for part time staff, Flexi Scheme, Excellent contributory pension scheme, Cycle to work, Health & Wellness checks, Store discounts, gym membership discount

Date posted

25/11/2025

Job reference

CUSY25N004

Chichester District Council are committed to providing a first-class service to its customers and in recognition of this commitment, we equip and train our frontline staff to be true customer champions.

If you:

  • enjoy dealing with a variety of people and queries
  • are self-motivated
  • and a team player

then we would welcome your interest in the following vacancy.

The customer services officer will answer customer enquiries across many council services, via the telephone and email.

Additionally, officers are responsible for greeting all persons visiting the offices and assisting them, as appropriate. This post is busy and challenging within a constantly evolving service. Thorough training will be provided to the successful candidate.

Applicants should have the ability to work as part of a team and have excellent communication and IT skills.

Interviews to be held on: 16th and 17th December 2025

For more information about the post please contact Victoria Stapleton on

Employee benefits include:

  • Excellent defined benefits Pension Scheme
  • Minimum 26 days holiday going up to 31 days after 5 years (or before with previous service) plus paid Bank Holidays
  • Flexi-time (available for most positions) - potential to build up an extra 12 days leave a year
  • Flexible working arrangements including working from home and 9-day fortnight options
  • Employee Assistance Programme for staff and their relatives
  • Cycle to Work Scheme/Car and Cycle Loan Scheme/discounted city centre parking/ Lease Car Scheme
  • Health & Wellbeing initiatives including free health checks and free eye tests plus subsidised leisure centre membership
  • Payment of your main professional subscription fee.
  • Training and development opportunities – including funding of professional qualification training
  • Staff Awards Scheme

Chichester District Council has a commitment to Equality of Opportunity in Employment. If you have a disability which makes it difficult for you to complete our application form please contact the HR Section who will assist you


  • Customer Service

    2 weeks ago


    Chichester, West Sussex, United Kingdom Goodwood Estate Full time £20,000 - £40,000 per year

    Join the Golf at Goodwood Team We are looking for a Customer Service & Operations Assistant to help keep our multi-course golf venue running smoothly. This is your chance to be part of a vibrant, member-led club where operational excellence meets unforgettable customer experiences.What You'll Be Doing:Building strong relationships with members and guests...


  • Chichester, West Sussex, United Kingdom HYDE HOUSING ASSOCIATION Full time £25,000 - £32,500 per year

    Income Services OfficerChichesterUp to £32,500Secondment until 05/09/2026 (Maternity Cover)Hyde is looking for an Income Services Officer to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development.As an...


  • Chichester, West Sussex, United Kingdom West Sussex County Council Full time £32,000 - £40,000 per year

    About the jobIn this role, you will provide a transactional service direct to customers and deliver a truly customer-focused service which delivers 'customer excellence' consistently across the Highways and Transport service.Any given day can often feel quite different from the next There will be some key responsibilities likely to feature in this role...


  • Chichester, West Sussex, United Kingdom International Workplace Group Full time £30,000 - £40,000 per year

    Customer Services Manager(Total Compensation including bonus, commission & benefits: Up to £40,000)This position sits at the heart of our growing global organisation, you will be responsible for all aspects of your centre's performance. We'll give you the autonomy and resource to manage your centre as though it's your own business. You will have a wide...

  • Service Engineer

    4 days ago


    Chichester, West Sussex, United Kingdom Adler and Allan Full time £40,000 - £60,000 per year

    Service EngineerChichesterPermanent, full-timeCompetitive salary plus benefitsThe successful candidate will undertake all duties associated with that of a Service Engineer, based from our head office in Chichester, involving remote working from home and providing site service and maintenance at Customer sites throughout the UK. In addition, you will use your...


  • Chichester, West Sussex, United Kingdom Brackenberry Full time £18,700 - £42,800 per year

    Job Description: We are working closely alongside a Local Authority in West Sussex to assist with the appointment of a Property Maintanence Officer, on a 3-month contract, likely to be extended at clients discretion. Please apply with your CV for immediate consideration.Rate of Pay: £ £18.29 per hour Summary:As a Property Maintenance Officer within the...


  • Chichester, West Sussex, United Kingdom Rafferty Resourcing Full time £25,000 - £40,000 per year

    Customer Account Administrator Full-Time, Office-Based Chichester | Monday to Friday, 9am -5pm | Permanent RoleAre you an experienced administrator with a flair for organisation and a passion for working in a collaborative environment? Were hiring a Customer Account Administrator to join a thriving operations team at a highly respected and sought-after...

  • Payroll Officer

    2 weeks ago


    Chichester, West Sussex, United Kingdom West Sussex County Council Full time £27,254 - £28,998 per year

    This could be the perfect role for youThe OpportunitySalary: £27,254 to £28,598per annum (£16,573 to £17,390 per annum, pro rata)Working Pattern: Part time, 22.5 hours per week (3 days a week)Contract type: 1 x Permanent, 1 x Fixed term or Secondment opportunity until June 2026Location: Contractual base is Chichester, with hybrid working...

  • Planning Officer

    3 hours ago


    Chichester, West Sussex, United Kingdom Chichester District Council Full time

    Salary£32,061 - £38,220 plus £2,500 per annum premia payment and £1,239 per annum essential user car allowanceContractual hours37BasisFull timePackage26 days paid AL pro rata for part time staff, Flexi Scheme, Excellent contributory pension scheme, Cycle to work, Health & Wellness checks, Store discounts, gym membership discountDate posted19/11/2025Job...

  • SEND Officer

    2 weeks ago


    Chichester, West Sussex, United Kingdom West Sussex County Council Full time £31,586 - £34,314 per year

    ABOUT USSalary: NJC Grade 8 £31,586 to £34,314 per annumContract Type: PermanentWorking Pattern: 37 hours per week, full timeLocation: County Hall Chichester, with hybrid workingClosing date: 12 NovemberInterview date: 18 NovemberAre you looking for a new opportunity?Do you have experience working with special educational needs?Do you enjoy supporting...