MIS Administrator

Vacancy Name

MIS Administrator

Vacancy No

VN5388

Location City

Durham

Location Postal Code

DL166FS

Contract Type

Fixed Term Contract

Hours per week

37.50

Working Days & Times

Monday - Friday 09:00am - 5:00pm

Salary Minimum Pounds

£24570

Salary Maximum Pounds

£24570

Description

As an MIS Administrator this role requires you to provide effective administrative support to the data processing of the Skills provision, primarily working on learner enrolment queries. You must therefore be confident and competent on the telephone and possess excellent IT skills.

Role Information

DUTIES

• Ensure induction paperwork meets the paperwork standards as set out in the scoping document
• Check learner induction paperwork has been completed accurately ensuring all audit requirements and timescales have been met
• Make decisions regarding eligibility ensuring compliance with funding rules and regulations
• Resolve enrolment queries in a timely manner in line with team targets
• Follow processes put in place to ensure the data entry input process is standardised across the team
• Accurately input learner records onto ProSolution, meeting daily targets
• Liaise with induction team with issues regarding inductors and support them to address queries timely
• Respond to queries from funding partners accurately and timely
• Support other members of the team to ensure learner queries are addressed timely
• Issue inductors with sample paperwork and course codes for each college and ensure they have a full understanding of the paperwork requirements
• Support the Skills Division and other members of the team with residency and eligibility queries
• Mark English and maths initial assessments as required
• Assist with scanning and archiving
• Correspond accurately and timely with learners and inductors
• Correspond in a professional manner with any customer including inductors and
• Generate reports as requested
• Attend, organise and prepare documentation, agendas and minutes for meetings

GENERIC DUTIES

• Conduct your role in line with the company values and expected behaviours
• Promote equal opportunities and recognition of diversity throughout the company
• Comply with the Safeguarding, Prevent and Health and Safety Policies and be vigilant to potential concerns and risks at all times
• Ensure confidentiality and professionalism at all times.
• Provide learners, customers and colleagues with support, advice guidance as part of your everyday role

Working Flexibly

If the working hours, days or times don't quite meet your needs please contact us to see if we can accommodate working flexibly.

We can provide this advert in an additional format if required.

Essentia Criteria

We love to develop our people so even if you don't meet 100% of the essential criteria, we strongly encourage you to apply.

• Level 2 Business Administration Minimum
• MS Excel competent (experience using formulas in excel)
• English, Math & IT GCSE Minimum

Why work for Learning Curve group?

There are many reasons that make Learning Curve Group a fantastic place to work

Although we have some great benefits, we know that one of our biggest perks is the incredible People & Culture we have been lucky enough to create. Don't just take our word for it though, you can hear from some of our Purple People here:

In addition to working for a company that has been listed as the top 100 companies to work for, in 2023, you'll have access to below benefits:

• 26 days annual leave + Bank Holidays
• Buy & Sell an additional 5 days each year
• Length of service annual leave increments starting at 2 years
• Healthcare Scheme
• Tech Scheme
• Ikea Scheme
• Cycle to work Scheme
• Paid Volunteer day each year
• Early Finish Fridays on the last Friday of every month
• Student / Teacher Discount
• Uniform

HEAD OFFICE PERKS

We wish we could provide these to all, but as a national company its not always possible. However these perks are available to all staff when they attend our incredible Head Office space.

• Electric Car charging points
• Free fruit, Coffee and Tea
• Onsite Shower
• Prayer room on request or list of nearest available places of worship

EQUAL OPPORTUNITIES

You're unique – and we love that about you. As an equal opportunity employer, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don't just take our word for it though Our commitment to a number of covenants and pledges will show you just how serious we are about equal opportunities for all.

Halo Code

Learning Curve Group stand against hair discrimination in the workplace and champion the right for our Purple People to embrace Afro-Hairstyles including including, but not limited to, afros, locs, twists, braids, cornrows, fades, hair straightened through the application of heat or chemicals, weaves, wigs, headscarves, and wraps.

Disability Confident Leader

Disability Confident Leader status is the highest level of the scheme. It is awarded to organisations that act as champions for the rights of disabled people within their networks and who lead the way to help other businesses to become disability confident. At LCG we understand the need to remove barriers to create a level playing field. That's why if you require any reasonable adjustments to the interview and/or workplace, we welcome a discussion.

Armed Forces Covenant Gold

12% of our entire workforce are veterans of the armed forces and as such as its only right we show our support by pledging to the Armed Forces Covenant. It is a promise to those who serve or who have served, and their families, which says we will do all we can to ensure they are treated fairly and not disadvantaged in their day-to-day lives. As part of this promise, Reservists will receive an additional 10 days paid leave to attend training.

• Domestic Abuse Covenant
• Care Leaver Covenant
• Working Chance
• Ban the box

Recruitment Checks

Learners are at the centre of everything we do so we are committed to safeguarding and promoting their welfare. This means for some of our roles, we need to carry out certain checks to ascertain someone's suitability for working with learners.

As this role will not include regulated activity with learners, a DBS is not required. However, you will be required to provide satisfactory references and prove their eligibility to work in the UK.

Education Level

GCSE/O Levels

Level of Vocational Experience

2 years

Applications Close Date

15 Dec 2025