Patient Coordinator/Receptionist

1 day ago

Manchester M EJ, United Kingdom SMART DENTAL CARE Full time
Join Our Friendly Team as a Receptionist/Treatment Coordinator, Bee Dental, M27 4EJ
Take a look
Hours: Tuesday, Wednesday & Thursday, 4:00pm-8:45pm

Are you passionate about patient care and enjoy creating a welcoming, positive experience for everyone who walks through the door? Do you thrive in a friendly, supportive team environment?

If so, we'd love to hear from you Bee Dental is looking for a warm, confident, and organised Receptionist/Treatment Coordinator to join our growing team.

About Us

Bee Dental is a modern, patient-focused dental practice located in M27 4EJ. We pride ourselves on delivering high-quality dentistry in a relaxed and welcoming environment, supported by modern technology and a caring, professional team.

We offer a wide range of treatments, including general dentistry, cosmetic dentistry, aligners, implants, restorative care, and more.

The Role

This is a key front-of-house position, ideal for someone who enjoys patient interaction and organisation. You'll play an important role in supporting patients throughout their dental journey, ensuring they feel informed, comfortable, and well looked after from arrival to follow-up.

Working hours:

Tuesday, Wednesday & Thursday, 4:00pm – 8:45pm

What You'll Do
  • Manage Treatment Plans: Support patients with treatment discussions, finance applications, and payment processes.
  • Patient Support: Welcome patients, explain treatment and payment options, and guide them through the next steps.
  • Front Desk Excellence: Handle enquiries, book and manage appointments, and keep the reception running smoothly.
  • Team Collaboration: Work closely with clinicians, nurses, and the wider team to deliver excellent patient care.
  • Organisation & Records: Maintain accurate patient records, respond to queries promptly, and support practice administration.
What We're Looking For
  • Experience: Minimum of 1 year working in a dental practice (dental nursing experience is a bonus).
  • Knowledge: Familiarity with dental treatments such as aligners, cosmetic dentistry, implants, and restorative care.
  • Tech-Savvy: Confident using dental software and MS Office.
  • Patient-Focused: Friendly, empathetic, professional, and adaptable.
  • Team Player: Reliable, organised, and able to work well in a close-knit team.
What We Offer
  • Competitive Hourly Rate: Dependent on experience.
  • Career Development: Opportunities to grow within the role and expand your skill set.
  • Bonuses & Incentives: Available on private treatments.
  • Modern Practice: Work in a well-equipped, contemporary dental practice.
  • Set Part-Time Hours: Consistent evening shifts, ideal for work-life balance.
Interested? Click 'Apply' now to become our next Receptionist/Treatment Coordinator and join the friendly team at Bee Dental.

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