Medical Receptionist

1 week ago


Manchester M WH, United Kingdom Willowbank Surgery Full time £14,666 - £25,684 per year

Job Overview

We are seeking a professional and organised Medical Receptionist to join our healthcare team. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring smooth administrative operations within the practice. This role offers an opportunity to work in a supportive environment where attention to detail and compassion are highly valued.

Duties

  • Greet patients warmly and professionally upon arrival
  • Manage appointment scheduling and coordinate patient flow efficiently
  • Answer phone calls, respond to enquiries, and direct calls appropriately
  • Maintain accurate patient records and update information as necessary
  • Process patient check-ins and check-outs with precision
  • Handle administrative tasks such as filing, data entry, and correspondence
  • Assist with billing procedures and insurance documentation
  • Ensure the reception area remains tidy, welcoming, and well-stocked
  • Adhere to confidentiality protocols and data protection regulations at all times

Requirements

  • Prior office experience is essential, with a preference for those with administrative experience in healthcare settings
  • Excellent organisational skills with the ability to multitask effectively
  • Strong communication skills, both written and verbal
  • Proficiency in using office software and practice management systems
  • Professional demeanour with a friendly, approachable attitude
  • Ability to work efficiently under pressure while maintaining attention to detail
  • Flexibility to adapt to changing priorities within a busy environment

This position offers a rewarding opportunity for individuals committed to delivering outstanding patient care through efficient administrative support.

Job Type: Part-time

Pay: £14,566.87-£25,684.27 per year

Expected hours: 16 per week

Work Location: In person


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