Customer Service Representative

2 weeks ago

Luton, Luton, United Kingdom Megagen Implants Full time £27,000 - £30,000 per year

We are a growing dental implant distributor with office and sales teams.  This role will be working within our busy friendly office dealing with customers and our sales team.  The job requires a very high level of motivation, drive, flexibility and responsiveness, as well as excellent communication skills (mainly telephone and email) and the ability to cope effectively with a heavy workload.

Customer services skills are a key factor to this job role.

· To deal with telephone enquiries and provide exceptional customer service levels at all times

· Taking orders, advising on stock availability and pricing

· Provide product information and identifying the customer's requirements via telephone, post and e-mail

· Input orders efficiently and accurately into the ordering system when received by telephone, post or e-mail

· Advise customers of out of stock/discontinued products

· Pick and pack orders (working alongside the Stock Controller)

· Advise customers of stock availability/discontinued products (working alongside the Stock Controller)

· Organise and re-order existing and new stationary items and packing materials for the whole office as and when necessary

· Manage all customer deliveries with our courier company, ensuring deliveries have reached customers and attend to and resolve any non-deliveries.  Check invoices from courier company on a weekly basis and check all invoice data matches deliveries

· Working with the stock inventory system

· Assists the Stock Controller with stock, storage, correct layouts and unloading shipments

Requirements

Essential Skills


• Experience of working as part of a team and the ability to co-operate with other team members to make a significant contribution


• Enjoy good working relationships with individuals in customer, supplier and other organisations you come into contact with


• Excellent communication skills, both verbal and written


• The ability to understand the stock mix of a company and the different demands on that stock. The demands are influenced by both external and internal factors.


• The ability to understand stock in regards to layouts and "filing" stock in the correct order (all stock is filed on a serial number basis)


• Possess good IT systems knowledge in MS Excel/Word/Outlook


• A confident self-starter, someone who is high motivated and capable of managing their own workload to get the job done


• Organise workload to achieve set objectives where there are conflicting demands and priorities


• Possesses physical strength necessary to unload, lift, and carry heavy boxes

Application & Selection Process

1.     CV & Cover Letter → submit via email

2.     Online Assessment → personality & aptitude test

3.     Online Screening

4.     Interview Stage → panel interview (Customer Service Manager + Ops)

5.     Offer & Onboarding

Benefits
Package:
  • Base Salary: £27,000–£30,000 (DOE)

- Pension (auto-enrolment)

  • 25 days annual leave + public holidays.

  • Customer Representative

    2 weeks ago

    Luton, Luton, United Kingdom Nationwide Building Society Full time £27,000 - £29,000 per year

    LocationLuton / BedfordshireSalaryFrom £25,250ContractPermanent (Full Time)Reference1321Closing Date05 December 2025Job descriptionAt Nationwide, a Customer Representative role is having the ability to best support our customers with our great services, across all our channels . From transactions on the till, allocated time handling inbound calls from...

  • Customer Service Representative

    2 weeks ago

    Luton, Luton, United Kingdom Megagen Implants Full time £27,000 - £30,000 per year

    We are a growing dental implant distributor with office and sales teams.  This role will be working within our busy friendly office dealing with customers and our sales team.  The job requires a very high level of motivation, drive, flexibility and responsiveness, as well as excellent communication skills (mainly telephone and email) and the ability to...

  • Customer Service Representative

    2 weeks ago

    Luton, Luton, United Kingdom Megagen Implants Full time £27,000 - £30,000

    We are a growing dental implant distributor with office and sales teams.  This role will be working within our busy friendly office dealing with customers and our sales team.  The job requires a very high level of motivation, drive, flexibility and responsiveness, as well as excellent communication skills (mainly telephone and email) and the ability to...

  • Customer Service Representative

    2 weeks ago

    Luton, Luton, United Kingdom Megagen Implants UK Full time £27,000 - £30,000 per year

    We are a growing dental implant distributor with office and sales teams. This role will be working within our busy friendly office dealing with customers and our sales team. The job requires a very high level of motivation, drive, flexibility and responsiveness, as well as excellent communication skills (mainly telephone and email) and the ability to cope...

  • Banking Representative

    1 week ago

    Luton, Luton, United Kingdom Metro Bank PLC Full time £18,600 - £35,000 per year

    Team Retail & Business BankingLocation LutonCounty BedfordshireRef # 24030Closing Date 11-Dec-2025At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services – we're building trust through authentic connections. Here, our people come first; our colleagues are a part of a team that...

  • Sales Representative – Flooring

    6 days ago

    Luton, Luton, United Kingdom Carpet Roles UK Autumn 2025 Full time £30,000 - £50,000 per year

    Sales Representative - Carpet and Flooring - Home Counties RegionLocation: Home Counties (Herts, Beds, Bucks, Oxon and Camb's).Postcodes - CBENMKOXALHPLUContract Type: PermanentThe Company:Carpet Roles UK are delighted to be assisting their clients, a well known UK Carpet and Flooring Manufacturer / Distributor in their search for a Sales Representative...

  • Sales Representative

    2 weeks ago

    Luton, Luton, United Kingdom We Get Any Stock Full time £30,000 - £40,000 per year

    Company Name:We Get Any Stock LtdLocation:LutonJob Type:Full-timeSalary:To be discussedJob Description:We Get Any Stock Ltd is seeking a driven and results-orientedSales Representative (Arabic Speakers)to join our growing team. The ideal candidate will have strong interpersonal skills, a proactive attitude, and a passion for delivering excellent customer...

  • Business Development Representative

    5 days ago

    Luton, Luton, United Kingdom TeamFeePay Full time £40,000 - £60,000 per year

    Business Development Representative – Middlesex & Bedfordshire**Fully Remote RoleAre you a driven and experienced sales professional with a passion for building relationships and driving growth? We are looking for Business Development Representatives to join our expanding team and lead our outreach efforts across key regions in Middlesex &...

  • Inside Sales Representative

    2 weeks ago

    Luton, Luton, United Kingdom Wesco Anixter Full time £25,000 - £40,000 per year

    Job descriptionAs an Inside Sales Representative, you will interact with existing customers, primarily by phone and email, to increase sales of the Company's products and/or services by obtaining and up-selling orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add...

  • Customer Service Returns Agent

    4 days ago

    Luton, Luton, United Kingdom Europcar Full time £15,000 - £25,000 per year

    Job DescriptionEuropcar is looking for Customer Service Returns AssistantWould you like to be part of the Europcar team?  Are you someone who enjoys customer facing roles and working as part of a diverse team?  We are looking for a Customer Service Assistant at our Luton Airport location to work as part of our vehicle returns team.You will be working in a...