Administration Assistant

2 weeks ago


Kingston upon Hull HU SX, United Kingdom Kexgill Ltd Full time

Kexgill are a multi-award winning student accommodation provider covering several major cities in the North of England.

We are currently looking for a confident Administration Assistant to join our University Quarter Team in Hull on a temporary basis, with the potential of the role becoming permanent. Working with the Branch Manager and the rest of the Team, the chosen candidate will be involved with a wide range of tasks including student lettings and day to day management of student accommodation.

Administrative Duties:

  • Answer office phones and direct calls to the appropriate staff member.
  • Handle incoming and outgoing letters and parcels.
  • Respond to inquiries from tenants and prospective tenants.
  • Consult with senior staff regarding challenging inquiries.
  • Process invoices according to company procedures.
  • Purchase necessary items for the office and properties.

Lettings:

  • Respond to enquiries via email, phone, and in person.
  • Cover viewings if the lettings team are short-staffed.
  • Follow up on viewings and provide feedback to the Office Manager.
  • Maintain the lettings enquiry sheet.
  • Distribute contracts.

Maintenance:

  • Serve as a primary contact for tenants.
  • Check Arthur and task out all tenant issues, and follow up work orders.
  • Address property-related complaints.
  • Report escalated complaints to the Manager.
  • Carry out duties assigned by the Office Manager or head office.

Compliance:

  • Support the Manager with record-keeping.

About You:

  • Enthusiastic individual
  • Excellent customer service and communication skills
  • Ability to manage own work-load
  • Ability to work within a team
  • A minimum of 2 years administrative experience essential
  • Computer literate
  • Excellent organisational skills
  • Excellent administrative skills
  • Good numerical skills
  • Attention to detail

Hours: 37.5 hours per week Monday to Friday 9 am to 5 pm.

Job Types: Full-time, Temporary

Contract length: 2 months

Pay: £13.00-£13.15 per hour

Expected hours: 37.5 per week

Experience:

  • Administrative: 2 years (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person



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