Receptionist/Sales

13 hours ago

Stirling FK SH, United Kingdom Sterling Sinclair Removals Ltd Full time

Company Overview

Sterling Sinclair Removals Ltd is a leading removals company based in Stirling, dedicated to providing high-quality moving services across the UK. Our mission is to ensure a stress-free experience for our customers by adhering to the highest standards of service and consumer protection.

Summary

We are looking for a confident and well-organised Receptionist / Sales Assistant to join our team based in Stirling. The successful candidate will be the first point of contact for customers, handling calls, and sales administration.

Key Responsibilities

  • Greet and assist visitors and customers professionally.
  • Answer telephone calls and respond to enquiries.
  • Process sales orders and prepare quotations.
  • Maintain accurate customer and delivery records.
  • Support general office administration and filing.
  • · File appropriate paperwork electronically and manually
  • · Ensure sales are being followed up and recorded.
  • · All jobs booked are documented and booked with appropriate correspondence to customers and team members.
  • · Requesting Google Reviews via text every week.
  • · Forward planning one week ahead each Monday.
  • · Converting all sales to data.
  • · Actively Diversifying within the business continuously.
  • · Record all storage and sales leads.
  • · Respond to storage and sales leads in a timely manner.
  • · Build Client Relationships.
  • · High Communication with every colleague via Text, email and Phone call.
  • Assist with social media updates and marketing support where required.
  • · Keeping office clean and tidy at all times.
  • Ordering Stationery and stock ensuring appropriate stock levels are maintained.

Skills & Experience

  • Excellent communication and customer service skills.
  • Previous experience in a reception, admin, or sales environment is essential.
  • Confident with Microsoft Office (Word, Excel, Outlook).
  • Organised and able to multitask in a busy environment.
  • Positive attitude and willingness to assist across departments.

Additional Information

This is a varied role requiring flexibility and initiative.

Salary for this role is £12.50 per hour plus sales commission.

Hours of work are 8.45am until 5.00pm Monday to Friday with flexibility to meet the needs of the business.

Job Type: Full-time

Pay: £12.21-£12.50 per hour

Expected hours: 40 per week

Benefits:

  • Gym membership

Work Location: In person

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