Senior Account Manager

About the role:

We are currently recruiting a dynamic and results-driven Account Manager to join our team. This role is designed for an individual eager to engage, develop, and onboard
commercial
customers across the UK .

The Account Manager will work to onboard, manage and grow
commercial
customers while building relationships that put the customer at the core of everything they do, whilst collaborating with the patch-allocated Account Director and Sales Support to achieve their Sales Target and performance measures.

We are looking for a team player with the ability to work independently. A positive 'can do' attitude and brilliant communication skills are also key for this role. Must have excellent attention to detail, high standards and quality of work and be able to adapt to different working styles.

Experienced Salesperson within the IT Channel

·      Enthusiasm for relationship management and new business generation

·      Proactive management of
commercial
customers and responding to customer queries in a timely manner

·      Experience in Hardware, Software & Manage Service Sales

·      An understanding of the mid-market & enterprise sector in the UK

·      An understanding of the UK IT distribution and vendor channel

·      Alignment to Academia's core values

·      Meet and exceed key performance indicators

·      Conducting detailed quarterly business reviews

·      Ability to work closely with an Account Director to execute agreed account plans

·      Hunger to learn and develop in an emerging sector within Academia

· years of experience within the IT channel

Influential with a strong work ethic

·      Capable of building strong internal cross-functional relationships

·      A capable influencer who can build a successful internal network to achieve account plan priorities

·      Prior experience in delivering engaging presentations to (middle management IT professionals)

Responsibilities
:

Reporting directly to the Head of Sales for Commercial & Public Sector but also working closely with the Account Director team and wider Academia business units to ensure project deadlines are hit and targets are achieved. The Account Manager will be responsible for managing and expanding business within a prospective account patch and collaborating with the Account Director to maintain and onboard organisations within the aligned Academia portfolio of accounts.

• Communication between Academia and other partners
• Presenting themselves as the main contact for your own prospective customers and growing Academia wallet share in these clients
• Forecasting and supporting accurate pipeline reporting to management
• Utilise our CRM system to develop and manage pipeline and produce pipeline reports for internal stakeholders
• Completing regular customer meetings to ensure continuous provision of exemplary Academia Service to current and prospective customers
• Building relationships with vendor Account Managers to collaborate and win business together.
• Supporting aligned Account Director and Sales Support teams to deliver an exceptional customer experience

Key Skills:

·      Experience working in the IT Channel

·      Understanding of key technologies

·      Excellent communication skills – both written and verbal

·      Ability to support and achieve sales targets and KPI's

·      Excellent time management skills

·      Ambition to learn and improve

·      Comfortable presenting internally and externally

·      Highly detail-oriented and organised

·      Have an ability to work independently and take initiative

·      Proven ability to execute business-developed plans

·      Able to manage multiple tasks and balance workloads

Why Academia?

Academia is
a fast-growing, highly accredited, award-winning group of technology companies.

We specialise in supplying IT solutions to both public and private sectors, helping our customers to achieve their strategic objectives with technology.

Established in 2003, we employ circa 250 dedicated professionals across multiple locations throughout the UK with an annual turnover of over £130m.

We partner with the world's leading technology companies and have the accreditations, certifications, and awards to demonstrate our expertise and ability.

Winner of the highly coveted CRN Reseller of the Year (£31m-£200m) 2023 award - The CRN Channel Awards are the most prestigious awards in the UK IT channel.