Account Manager

1 week ago


Hemel Hempstead, Hertfordshire, United Kingdom International Institute for Active Ageing Full time £25,000 - £40,000 per year


WE'RE SERIOUSLY INTO HEALTHY SKIN.​

AND SO ARE OUR BRANDS.​

We are the home of scientifically proven, planet-positive skin health brands. Leading the way with science, innovation, and knowledge, we are proactively transforming how people feel in their skin.​

Our founders David and Tracy have a pioneering vision to pro-actively transform the beauty industry through science, innovation, and education. This has led the way to better, scientifically proven, long-lasting results in skincare, and better business success for salon professionals and brand partners.​

Uniquely, our brands work together as a whole to provide Feed, Fortify, Finish skincare solution. Advanced Nutrition Programme to feed the skin from within, Environ to fortify the skin and et al. to finish. Eventis technology to support and enhance the journey to 100% skin health.​

Role Overview

As a n Account Manager, you will be responsible for re-engaging inactive and low-spend salon/spa and clinic accounts, driving revenue growth and increasing product penetration across our full brand portfolio. You'll work collaboratively within a business unit, leveraging data insights, promotional campaigns, and education opportunities to unlock account potential and maximise performance.

​This is a proactive, phone-based sales role ideal for someone passionate about beauty and skincare, with a proven ability to build relationships and close sales.

This is a contract role. We offer hybrid working; 3 days a week in the office and 2 days working from home

Key Responsibilities

  • Account Activation & Growth: Reignite relationships with dormant and low-spend accounts, identifying tailored strategies to increase engagement and spend.
  • Sales Performance: Drive revenue through upselling, cross-selling, and link-selling across the iiaa brand portfolio.
  • Relationship Building: Cultivate strong, trust-based relationships with salon professionals via phone, video calls, and digital touchpoints.
  • Collaborative Selling: Partner with Field BDMs, NBCs, and Event Specialists to create joint growth plans and maximise account potential.
  • Campaign Execution: Promote monthly launches, offers, and education events to boost product sell-through and client engagement.
  • Education Integration: Identify training needs and book relevant education sessions to support account development.

Desired Skills and Experience

  • Proven success in sales-driven roles, ideally within the beauty or skincare industry
  • Strong B2B or B2C sales experience, with a passion for beauty and skin health
  • Excellent telephone communication and rapport-building skills
  • Highly target-oriented with a track record of achieving KPIs
  • Confident in product knowledge and advising on skincare and cosmetic treatments
  • Strong collaboration skills across internal teams and external partners
  • Proficient in Microsoft Office and CRM systems

What's in it for you?

  • 25 days' annual leave, rising the longer you stay with us
  • Three additional holiday days over the festive period
  • A monthly allowance to spend on our products, plus additional discount
  • Corporate discounts
  • Free annual eye test at Vision Express
  • Cycle to Work scheme
  • Recommend a friend scheme: we reward you for bringing people into our business
  • Season Ticket loan
  • Excellent opportunities to grow and move within the company

Feel like you're a good fit? Apply now ​

We are committed to creating a work environment that doesn't discriminate against age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation


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