Operations Manager

1 week ago

Leicester, Leicester, United Kingdom University of Leicester Full time £40,000 - £80,000 per year


The University of Leicester is seeking a proactive and experienced Security Operations Manager to support the delivery of high-quality, customer-focused security services across the campus. Working within Estates and Digital Services, you will play a key role in leading and developing the operational security teams, ensuring consistent standards, effective deployment, and compliance with University policies and industry requirements.

This post exists to provide operational leadership across the hours not covered by the current postholder, who is reducing their working pattern. You will work closely with the Head of Security and other Security Managers to maintain continuity of service and ensure that staffing, technology, and procedures support a safe and resilient campus environment.



About you

You will have proven experience supervising security or frontline operational teams in a busy environment, with the ability to produce robust risk assessments, event and incident response plans, and other operational documents required for compliance. You will understand the practical requirements of preparing for Martyn's Law, including threat awareness, mitigation planning, and the development of proportionate response procedures. You will be confident managing rotas, prioritising demand, and making decisions under pressure. Strong communication skills, experience working with CCTV and control room systems, and a sound understanding of risk, confidentiality, and health and safety are essential. This role requires someone who is calm, organised, adaptable, and committed to delivering high-quality, compliant, and customer-focused security services.

Additional information

Informal enquiries are welcome and should be made to Richard Oliver, Head of Security at [email protected] Or Mick Parkes (Operations Manager) at [email protected]



As part of the University's ongoing commitment to professional development, this role will also be considered on a seconded basis for existing staff members. Please ensure this is discussed with your line manager prior to applying. More information regarding secondments can be found here -
 
The University of Leicester has been changing the world, and changing people's lives, for 100 years. When you join us, you'll become part of a community of Citizens of Change, which includes not only our staff and our current students but also thousands of Leicester graduates around the world.
 
As a diverse and forward-thinking employer, we embed the principles of equity, diversity and inclusion into everything we do. That includes not just our core missions of teaching and research, but also our support for staff, students and our local community through our values of Inspiring, Impactful and Inclusive.
 
We're committed to the wellbeing of all our staff and to the sustainability of our environment, on our campus and beyond. We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment.

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