Senior Account Manager

5 days ago

Wakefield, Wakefield, United Kingdom Aptean Full time £60,000 - £80,000 per year

About The Role

As an Account Manager for Agility by Aptean, you will be an integral part of our sales team, responsible for identifying and cultivating new business opportunities, fostering client relationships, and driving the adoption of our cutting-edge Agility EAM solutions. This role presents an exciting opportunity for an experienced professional to make a significant impact in the rapidly evolving EAM technology, working with customers across many manufacturing industries.

Your Responsibilities

  • Manage the relationships with influencers & decision makers within customer accounts to promote loyalty and high customer retention.
  • Identify opportunities and close deals for additional Aptean products, add-on licenses, upsell modules & next version upgrades for existing Aptean customers.
  • Identify and manage opportunistic new business situations.
  • Maintain a thorough understanding of a customer's business goals and the status of all current projects and issues.
  • Optimize portfolios, prioritize accounts, and create & maintain strategic account plans, quotes and forecasts.
  • Manage a revenue and bookings quota and participate in frequent forecast reviews of assigned territory.
  • Facilitate internal communication, including cross-functional transitions, escalations and contracts by engaging appropriate Aptean team members to add value to account.

About you

  • Minimum 1 year experience working with SaaS, software products, services, competencies, and offerings across Manufacturing sectors.
  • Thorough understanding of the customer sales cycle.
  • Knowledge or experience of sales methodologies, e.g. Challenger Sale, Value Selling – MEDDIC.
  • Effective verbal and written communication skills with the ability to credibly present recommendations at senior levels in the organization.
  • Excellent sales, negotiation skills and objection handling skills.
  • Must be motivated, goal oriented with the proven ability to work with minimal direction and maintain a high level of collaboration across geographically diverse teams.
  • Possesses a high degree of honesty, integrity, and ability to maintain confidentiality.
  • Good decision-making ability and negotiation skills.

What we offer

  • Opportunity to grow within a global software company, which promotes work-life balance.
  • Pension scheme.
  • Life assurance.
  • Private medical care.
  • Income protection scheme.
  • Hybrid working model: 2 days per week in the office + home office + visiting clients.

Equal Opportunity Statement

At Aptean, we are committed to fostering a diverse, equitable, and inclusive company culture. We believe that embracing different perspectives and backgrounds fuels innovation and success. We are dedicated to creating an environment where every employee, regardless of race, gender, age, religion, disability, or nationality, can thrive and contribute to our mission.

"At Aptean, our diverse and global team is our greatest asset. By harnessing our differences, we maximize our success and that of our customers." – TVN Reddy

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