Liaison Officer

1 week ago

Coventry CV EX, United Kingdom Age UK Coventry and Warwickshire Full time £20,000 - £40,000 per year

The key principle behind this role is for the liaison officers to visit clients in their own home or residence andto ensure that the Key Activities and Main Responsibilities are adhered to. Car driver and full driving license is essential criteria for this role. 1. To visit clients in their home to check on their welfare, record and feedback to caseworkers anyupdates and/or concerns.

  1. Check receipts of clients expenditure where appropriate, whilst on visits. 3. To identify and report back any changes to the clients care or support needs.

Including identifying iffurther funds may be needed by the client to purchase items for themselves. 4. To consider the clients best interests at all times as outline in the Mental Capacity Act

To complete detailed notes of each visit and input onto the client database. 6. Observing and adhering to safeguarding procedures, reporting any concerns in a timely manner(training will be provided). 7.

Attend team and supervision meetings. 8. To adhere to all relevant organisation policy with particular reference to health and safety, GDPRand confidentiality. 9.

To comply with all relevant legislation. 10. To undertake appropriate training and personal development as required for the role. 11.

Facilitate the delivery of the Financial Literacy programme, ensuring that the required stages are completed in line with the programme structure. 12. Escalate non-compliance of Financial Literacy programme to the Team Leader. 13.

To portray a positive image of the organisation both internally and externally. 14. Ability to travel independently (driving license and car for work purposes). 15.

To undertake such other duties as may be reasonably required, consistent with the nature and gradeof the post.

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